Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where you will be the friendly first point of contact for patients and visitors. This vital role combines excellent customer service with efficient administrative support to ensure smooth clinic operations. You will manage appointment scheduling, patient check-ins, answering the phones and medical record organization while maintaining compliance with healthcare regulations such as HIPAA. Your energetic and proactive approach will help create a welcoming environment that promotes patient satisfaction and clinic efficiency.

Responsibilities

• Greet patients and visitors warmly, providing exceptional front desk customer service and phone etiquette.
• Schedule appointments accurately using EMR (Electronic Medical Records) system such as Nextech.
• Verify insurance coverage, perform insurance verification, and handle medical billing and collections with attention to detail.
• Manage patient intake processes, including data entry, documentation review, and updating medical records in system.
• Assist with medical office management tasks such as filing, faxing, copying, and maintaining organized medical records and office files.
• Coordinate with clinical staff to facilitate care plans, appointment reminders, and follow-up communications.
• Ensure compliance with HIPAA regulations by safeguarding patient information and handling sensitive documentation responsibly.

Experience

• Proven experience working in a medical office environment with strong familiarity in clinic operations and front desk responsibilities.
• Knowledge of EMR/EHR systems.
• Familiarity with insurance verification processes and healthcare documentation review.
• Bilingual skills are highly valued to assist diverse patient populations effectively.
• Demonstrated ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software. This role offers an exciting opportunity to be part of a dedicated healthcare team committed to delivering outstanding patient care through efficient administrative support. If you thrive in fast-paced environments and are passionate about helping others through excellent service and organizational skills, we encourage you to apply!

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person