Medical Receptionist

Front Desk / Receptionist

Pay: From $23.00 per hour
Job Type: Full-time
Work Location: In person

Position Summary

As the Front Desk / Receptionist, you will support the effective daily operation of the clinic and play a key role in patient engagement and retention by communicating with patients throughout their experience with our office. This is a highly patient-facing role that requires strong organization, attention to detail, and the ability to multitask in a fast-paced environment.

You will be responsible for welcoming patients into the clinic, collecting payments, managing paperwork, assembling patient charts, and creating an overall remarkable experience. As one of the first points of contact for patients entering the building, it is essential that you present yourself in a professional manner that positively represents the clinic at all times.

This role is a key part of the daily clinic workflow and requires consistent, on-site presence to support patient care and front desk operations.

About Regen Revolution

MISSION
To revolutionize healthcare using regenerative treatments to optimize the way our patients look, feel, and function.

VISION
Leading Colorado in delivering natural, healthy solutions for people to regenerate their bodies, unwind the aging process, and live the lives they love.

Core Values
Alignment, Accountability, Discipline, Inspiration, Transparency, Results-Oriented, Professionalism

Performance Objectives

• Schedule care plans for new patients and follow-up appointments
• Prepare the waiting room and facilities for patient arrival and end-of-day reset to set the next day up for success
• Greet patients and manage new patient intake, including creating a welcoming environment, check-in, paperwork completion and verification, collecting payments, and scanning/updating patient information (insurance, ID, etc.)
• Ensure all patients are appropriately processed at the conclusion of treatment
• Maintain patient charts in an organized, accurate, and compliant manner
• Answer incoming calls and make outbound calls while documenting notes and messages
• Educate patients on clinic services and treatment offerings
• Consistently deliver a high level of personalized customer service with a positive, professional, and helpful attitude
• Cross-train in additional administrative or clinic support areas (approximately 10% of the role) to support overall clinic operations and coverage as needed
• Assist with light cleaning, organization, and general office upkeep as needed to maintain a clean, welcoming environment, including occasional support with office projects

Capabilities & Key Competencies

• Ability to multitask effectively in a fast-paced environment
• Exceptional interpersonal skills and ability to connect with patients and team members
• Self-starter who can work independently while also collaborating within a team
• Strong oral and written communication skills
• Ability to plan, organize, prioritize, and streamline tasks
• Team-oriented mindset with a collaborative approach
• Professional demeanor in attitude and appearance at all times
• Ability to learn and effectively use internal systems, processes, and platforms
• Alignment with and ability to communicate the clinic’s mission, vision, and core values
• Desire to take initiative and work toward personal, professional, and financial growth

Education & Experience

• High school diploma required
• 1–2 years of experience in reception, customer service, sales, or a related field required
• Experience in a medical or multi-provider practice preferred

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this

We are interviewing immediately and hiring right away. Candidates must currently live in the area, as in-person interviews are required.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person