Medical Receptionist

Qualifications

• Medical terminology: 1 year (Required)

• High school or equivalent (Preferred)

• Customer service: 1 year (Preferred)

• Computer skills: 1 year (Preferred)

• Epic: 1 year (Preferred)

Benefits
Pulled from the full job description

Health insurance

Dental insurance

401(k)

Tuition reimbursement

Paid time off

Vision insurance

401(k) matching

Life insuranceFull Job Description

Essential Functions:

• Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.
• Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.
• Updates all patient files and make sure documents are accurate, confidential, and compliant.
• Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.
• In coordination with the MRS, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.
• Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.
• Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.
• Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.
• Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.
• Scanning, filing, and faxing documents, as well as, prepare and sort mail.
• Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.
• Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.
• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.

Minimum Education

• Associates, High School Diploma, or GED equivalent preferred
• Higher education may be substituted for experience

Minimum Work Experience

• 1 - 3 years experience in a hospital or physician practice setting

Required Licenses/Certifications

• N/A

Required Skills, Knowledge, and Abilities

• Basic to intermediate EMR knowledge
• Basic to intermediate Microsoft Office knowledge
• Ability to multitask, can work in a fast paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.

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Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Preferred)
• Epic: 1 year (Preferred)
• Medical: 1 year (Preferred)

Work Location: Multiple Locations

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Multiple locations