Medical Receptionist

<Overview>
Join our dynamic healthcare team as a Medical Receptionist and become the friendly, organized face of our medical practice! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while efficiently managing administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. If you thrive in fast-paced settings and are passionate about healthcare support, this opportunity is perfect for you!

<Duties>

• Greet patients warmly and handle check-in/check-out procedures with professionalism and enthusiasm
• Schedule appointments using electronic health record (EHR) system(Omni)ensuring optimal clinic flow
• Verify insurance coverage, perform insurance eligibility checks, and process payments accurately using medical billing and coding knowledge including CPT, ICD-10/ICD-9 codes
• Manage patient records meticulously, review documentation for accuracy, and maintain confidentiality in compliance with HIPAA regulations
• Answer multi-line phone systems promptly with excellent phone etiquette; direct calls appropriately and take detailed messages when necessary
• Assist with medical intake procedures, including collecting patient information and updating medical history in EHR systems like eClinicalWorks or Dentrix
• Support medical administrative functions such as filing, data entry, appointment reminders, and managing clinic supplies

<Experience>

• Previous experience working as a Medical Receptionist or in a healthcare front desk role within a clinical or dental setting
• Proficiency with EMR (Electronic Medical Records) systems.
• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing practices
• Experience verifying insurance benefits and Medicare claims processing
• Excellent computer skills including Microsoft Office Suite; typing speed of at least 10-key and proficiency in health information management software
• Demonstrated ability to provide outstanding patient service with compassionate communication skills; bilingual abilities are highly valued
• Office management experience including scheduling, filing, documentation review, and handling multi-line phone systems

Embark on a rewarding career supporting healthcare providers while delivering top-tier service to patients. We are committed to fostering an inclusive environment where your skills can shine!

Job Types: Full-time, Part-time

Pay: $21.75 - $26.19 per hour

Expected hours: 25 – 35 per week

Benefits:

• Paid time off

Work Location: In person