Medical Receptionist

<Overview>
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service and supporting efficient clinic operations. This position offers an exciting opportunity to be part of a caring environment dedicated to improving patient experiences through professionalism and proactive support.

<Duties>

• Greet patients warmly, verify their information, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Schedule appointments efficiently while managing calendar updates and patient flow to minimize wait times
• Verify insurance coverage, perform insurance eligibility checks, and process medical collections accurately
• Handle multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary
• Maintain accurate medical records by filing documents, reviewing documentation for completeness, and updating patient charts in compliance with HIPAA regulations
• Assist with medical billing tasks including CPT coding, ICD-10/ICD-9 coding, and documentation review to ensure accurate claims submission
• Support administrative tasks such as data entry, filing, and managing office supplies to keep the front desk organized and efficient

<Skills>

• Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix; experience with Eaglesoft is a plus
• Proficiency in medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and familiarity with healthcare documentation standards
• Experience with insurance verification processes including Medicare and other payers; understanding of medical billing and collections procedures
• Excellent customer service skills with the ability to communicate clearly in bilingual environments if applicable
• Demonstrated clerical skills including typing (10 key typing), Microsoft Office suite proficiency, filing, and managing multi-line phone systems
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times
• Previous clinic or dental office experience is highly desirable; familiarity with dental terminology and dental office management software such as Dentrix or Eaglesoft is a plus
• Ability to handle high-volume patient intake efficiently while maintaining professionalism under pressure

This role is essential in creating a welcoming environment for patients while supporting the smooth operation of our healthcare facility. We are committed to fostering a positive workplace where your skills are valued and your contributions make a real difference in patient care.

Pay: From $17.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person