Medical Receptionist

Job Overview
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, appointment scheduling, insurance verification, and patient communication will help streamline clinic operations and enhance patient satisfaction. This position offers an exciting opportunity to be part of a dedicated healthcare environment where your skills in medical office management and patient service truly make a difference.

Responsibilities

• Greet patients warmly and assist with check-in, check-out, and appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage, process payments, and handle collections related to medical billing and coding, including CPT, ICD-9, ICD-10 codes
• Manage multi-line phone systems with professional phone etiquette to answer inquiries, schedule appointments, and relay messages accurately
• Maintain accurate medical records by filing documents, reviewing documentation for completeness, and updating patient information in EHR (Electronic Health Record) systems like eClinicalWorks or Dentrix
• Assist with insurance verification processes and ensure compliance with HIPAA regulations for patient privacy and health information management
• Support clinical staff by coordinating care plans, preparing intake forms, and managing front desk operations efficiently
• Utilize computer skills to operate office equipment such as 10-key typing devices, Microsoft Office applications, Eaglesoft or Dentrix dental practice management software

Skills

• Extensive knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures
• Proficiency in EMR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft for documentation review and data entry
• Strong understanding of HIPAA regulations to ensure confidentiality and secure handling of patient information
• Excellent customer service skills with the ability to communicate clearly and professionally over the phone and in person
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic or medical office experience with familiarity in insurance verification, appointment scheduling, and medical administrative support
• Competent in office management tasks such as filing, record keeping, and managing multi-line phone systems
• Ability to adapt quickly to new software platforms like Hospital experience or dental office management tools such as Dentrix or Eaglesoft

Join us in delivering exceptional healthcare experiences! This paid position offers a rewarding environment where your organizational talents and compassionate approach will help patients feel cared for at every visit. We value proactive team players who thrive in fast-paced settings and are eager to contribute their expertise to a supportive healthcare community.

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Work Location: In person