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Responsibilities:
- Greet and check-in patients in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Ensure the waiting area is organized and clean
Skills:
- Excellent communication skills, both verbal and written
- Strong customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using phone systems and computer software for scheduling appointments and managing patient records (will train)
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of medical terminology and procedures is a plus
If you are looking for a rewarding career in the healthcare industry, in a friendly office, this role offers an opportunity to work closely with patients and contribute to their overall experience.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
Medical Specialty:
Work Location: In person
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