Medical Receptionist

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our clinic. As the first point of contact for patients, the Medical Receptionist plays a key role in creating a welcoming and efficient front office environment. You will be responsible for managing the front desk, handling patient communications, scheduling, and assisting with administrative tasks to ensure smooth day-to-day operations.

Key Responsibilities:

• Greet and check in patients in a professional and courteous manner
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Schedule, confirm, and manage patient appointments using clinic software
• Collect and verify patient information, insurance details, and co-pays
• Maintain accurate patient records and update electronic medical records (EMR)
• Prepare and process billing information and assist with insurance claims
• Handle incoming and outgoing mail, emails, and faxes
• Coordinate with medical staff to ensure timely patient flow
• Maintain cleanliness and organization of the reception area
• Follow HIPAA regulations and maintain patient confidentiality at all times
• Perform other administrative duties as needed to support the clinic

Qualifications:

• Previous experience in a medical office or reception role (preferred)
• Familiarity with EMR systems and medical terminology
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in using computers, phones, and office equipment
• Professional appearance and demeanor
• Ability to work independently and as part of a small team

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Work Location: In person