Medical Receptionist

We are a very busy GP training practice and part of the Boston Primary Care Network. Our experienced healthcare team always aims to provide a first-class service to all its patients.

We are seeking a Receptionists , to provide excellent customer service and project a professional image for the Surgery. To provide accurate, efficient and punctual medical administration support to Partners, GPs, Registrars and Practice Nurses on a permanent basis.

The successful post holders will undertake a Standard DBS check and be subject to pre-employment checks.

Job responsibilities:

· Answering the telephone and assisting with queries as required.

· To provide a high-quality administration service to the practice and its patients.

· Dealing with patient queries by phone and face to face.

· Provide excellent customer service

· Update patient records in a timely and accurate manner.

· Keep GPs informed of updates as necessary.

· Liaising with healthcare professionals, staff members, patients, solicitors and other external organisations to assist with the resolution and administration of queries.

· Updating and completing tasks and scan documents as needed

This list is not exhaustive.

Education/Experience:

· Proven administration experience in a GP/NHS department environment would be highly desirable.

· Educated to high standard of GCSE in Maths, English language

· Strong IT skills in MS Word, Excel and Outlook. Knowledge of SystmOne is desirable.

· To have tact and diplomacy in direct and indirect emotional circumstances

· To possess excellent, calming and professional telephone manner

· Knowledge of the NHS an advantage

· Able to get on with others and be a team-player in a sometimes, pressurised and time-sensitive environment

· Be able to demonstrate commitment to equal opportunities and diversity

We offer:

· Friendly and supportive working environment

· NHS Pension Scheme

If you have not heard from us within 21 days of the closing date, we regret that your application has been unsuccessful this time

Job Type: Permanent

Pay: From £12.71 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In person