Medical Receptionist

MD West ONE offers the most comprehensive head-to-toe musculoskeletal and nervous system practice in the region. Our depth in orthopedic, neurosurgery, spine and pain specialized care allows our patients to be seen under ONE versatile, collaborative entity.

We offer competitive pay and benefits and the opportunity to do meaningful work. Plus, you’ll be joining a dynamic team of medical professionals, committed to providing quality patient care.

We are hiring a Medical Receptionist to provide front desk reception support to patients for a fast-paced neurosurgery and orthopedic clinic. In this role, you will obtain and enter patient demographics, referrals and registration paperwork required for appointments.

PRIMARY RESPONSIBILITIES:

• Scan and enter all insurance cards, ID’s, prior medical history, registration, HIPAA and FNC forms into EHR.
• Enter patient demographics into EHR.
• Run eligibility daily and obtain referrals for upcoming appointments.
• Assist in registering patients for outreach clinics and entering outreach paperwork.
• Maintain ongoing communications with other departments for efficient clinic operations.
• Maintain appropriate clinic records and scanning to ensure the smooth retrieval of information.
• Answer incoming phone calls in a courteous and helpful manner.
• Demonstrate regard for the dignity and respect of all patients, family members, staff and visitors.
• Ensure the front desk area appears clean and tidy.
• Be flexible on shift hours and travel to other clinics, as needed.
• Perform other duties, as assigned.

QUALIFICATIONS:

• High school diploma or equivalent, required.
• 1 year of experience in a medical receptionist position, preferred.
• Knowledge of medical terminology, preferred.
• Experience in a neurosurgery or orthopedics setting, preferred.
• Experience with Intergy or Cerner, preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrate discretion, integrity, and fair-mindedness with company standards, practices, policies, and procedures.
• Ability to build strong relationships at all levels of the organization and provide exemplary customer service to patients.
• Ability to listen effectively, as well as strong communication skills.
• Must demonstrate professionalism at all times.
• Demonstrate strong organizational skills and effectively plan and prioritize work.
• Demonstrate strong judgment and effectively problem-solve.
• Ability to work independently or as part of a team and meet deadlines.
• Ability to maintain confidentiality of information.
• Must be proficient with Microsoft Office products.
• Ability to reach with hands and arms to operate office equipment. Must be able to sit and/or stand for extended periods of time. Frequent repetitive motions of hands/wrists. May need to occasionally bend, stoop, or reach. Must be able to exert, lift and/or push at least 25lbs on an occasional basis.

Please note that previous experience in a similar role or relevant certifications may be preferred but not required. We are looking for individuals who are passionate about making a positive impact in the lives of others.

If you are dedicated, compassionate, and committed to providing quality care, we encourage you to apply for this rewarding position!

MD West ONE provides equal employment opportunity to and will not discriminate against applicants or employees on the basis of race, color, religion, sex, age, disability, marital status, genetic information, or because of past, current, or future military obligations or status, or on any other basis protected under federal, state or local laws, regulations, or ordinances. This policy applies to all terms and conditions of employment, including, without limitation, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person