Medical Receptionist

Medical Receptionist Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by checking in patients in a timely fashion and prepping their chart for their upcoming appointment.
• Verifying patient insurance and eligibility.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information efficiently through an electronic medical record.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients.
• Able to balance the collection drawer daily and prepare for deposits.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, notifying office manage, verifying receipt of supplies, and scheduling equipment service and repairs.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. Complies with HIPPA regulations.
• Maintains operations by following policies and procedures.
• Contributes to team effort by accomplishing tasks and problem solving.

Medical Receptionist Qualifications / Skills:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

Education, Experience, and Licensing Requirements:

• Previous administrative job history preferred
• Medical work experience preferred
• High school diploma or equivalent required

Job Type: Full-time

Pay: $16.50 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Insurance verification: 1 year (Required)
• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person