Medical Receptionist/Front Desk/Biller

Indiana Retina Center is a fast growing three physician group specializing in medical and surgical treatments of retinal diseases.

We are looking for a focused and experienced medical receptionist with experience with insurance verification and billing. Must be a great team player, positive attitude, ability to multi-task, fast learner, and attention to detail.

Main focus of the work will be

- Greet and check-in patients, ensuring a friendly and professional atmosphere
- Schedule appointments and manage the office calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Collect and update patient information, including medical history and insurance details
- Verify insurance coverage and process necessary paperwork. This person will work directly with billing to ensure proper insurance information is gathered and entered.
- Maintain patient confidentiality in compliance with HIPAA regulations
- Provide administrative support to medical staff, including filing, faxing, and organizing documents
- Assist with billing and patient assistance programs. Prior authorizations.
- Utilize Nextech or similar software to manage patient records and appointments
- Ensure the front desk area is clean, organized, and presentable at all times

- May require travel to satellite office couple of days a month.

Qualifications:

- Previous experience in a medical receptionist or administrative role preferred
- Knowledge of medical terminology and procedures is a plus
- Familiarity with practice management software is highly desired
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and other office equipment
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively

Requirements:

• Education: Minimum High School Diploma, or equivalent. College degree preferred.
• Must be familiar with most insurances accepted in Indiana.

If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for the position of Medical Receptionist. We offer competitive compensation and opportunities for career advancement. Join our team today!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Paid time off

Work Location: In person