Medical Receptionist / Business Office Assistant – Post Acute Care | Full-Time | Day Shift

Andover Forest Post Acute Care Center is seeking a friendly and organized Medical Receptionist / Business Office Assistant to support the front desk and business office in a full-time capacity. This role is responsible for greeting visitors, managing phone calls, and assisting with administrative and billing support tasks.

Responsibilities

• Answer and direct telephone calls

• Greet residents and visitors

• Enter admissions in PointClickCare

• Print admission packets

• Log daily and midnight census reports

• Organize mail and fax documents

• Mail statements and assist with collections calls

• Check coding in Medicaid Management Information System

• Assist with MA Health follow-ups and business office tasks

Qualifications

• Administrative or receptionist experience preferred

• Healthcare experience a plus

• Strong communication and customer service skills; minimum of 1 year customer service and clerical support experience (RECENT), including experience answering multi-line phone systems

• Detail-oriented and organized

• High school diploma or equivalency

• Computer skills (MS Office)

• Knowledge of basic office equipment, including copier, printer and fax

• This is a direct hire position; we are not an agency.