Medical Receptionist - Dermatology and Plastic Surgery

We are a dermatology and facial plastic surgery practice located in the heart of Newport Beach, offering beautiful ocean views and a warm, close-knit team environment. We are currently seeking an outgoing, friendly, and dependable Front Office Coordinator who takes pride in delivering exceptional patient care and service.

The ideal candidate is personable, detail-oriented, and thrives in a fast-paced, team-focused setting. A positive attitude, strong communication skills, and a willingness to jump in and help wherever needed are essential to success in this role.

Primary Front Office Responsibilities:

• Answering and managing incoming phone calls
• Responding to patient emails in a timely and professional manner
• Scheduling patient appointments and follow-up visits
• Collecting and organizing patient paperwork
• Obtaining required consents
• Verifying insurance eligibility and benefits
• Submitting and tracking prior authorizations
• Collecting co-payments and payments for cosmetic services
• Making appointment confirmation calls

Qualifications & Skills:

• Minimum of 1 year of customer service experience (medical office experience preferred)
• Ability to multi-task, problem-solve, and prioritize in a fast-paced environment
• Proficient with macOS and iOS systems
• Excellent phone etiquette with the ability to manage multiple lines
• Strong written and verbal communication skills, including typing proficiency
• Team-oriented mindset with a proactive, can-do attitude
• Understanding of medical insurance (preferred)
• Experience with EMR systems (preferred)
• Dermatology experience (preferred)

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Paid sick time
• Paid time off

Medical Specialty:

• Dermatology
• Otolaryngology
• Plastic Surgery
• Surgery

Experience:

• Medical terminology: 1 year (Preferred)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person