Medical Receptionist & Scheduler

We are seeking a reliable and detail-oriented Medical Receptionist & Scheduler to join our team. This role is essential in managing front desk operations, coordinating complex appointment scheduling, and ensuring a smooth patient flow. The ideal candidate thrives in a fast-paced environment and has experience handling multi-provider scheduling and patient communication.

Key Responsibilities

Front Desk Operations:

• Greet and check in/check out patients in a professional manner
• Answer high-volume phone calls and assist with patient inquiries
• Verify and update patient demographics and insurance information
• Collect co-pays, deductibles, and outstanding balances

Scheduling:

• Schedule and manage appointments for:
• Neurology consultations and follow-ups
• Diagnostic procedures (e.g., EEGs)
• Coordinate provider schedules and optimize appointment availability
• Confirm appointments and provide preparation instructions

Insurance & Referrals:

• Ensure all required documentation is completed prior to appointments

Administrative Support:

• Enter and maintain accurate patient records in EMR (e.g., eClinicalWorks preferred)
• Scan, upload, and manage patient documents
• Assist with medical records requests and communication with other providers

Qualifications

• Minimum 1 year of medical front desk or scheduling experience required
• Experience in neurology, sleep medicine, or specialty care preferred
• Familiarity with EMR systems (e.g., eClinicalWorks)
• Basic knowledge of insurance benefits, referrals and medical terminology

Skills

• Strong communication and customer service skills
• Excellent organization and multitasking abilities
• Attention to detail and accuracy
• Ability to handle a fast-paced, high-volume environment
• Professional and compassionate demeanor

Pay: $15.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person