Medical Receptionist/Assistant

We are a fast-paced outpatient psychiatric clinic that is expanding with a more innovative approach and are currently looking for a compassionate Medical Receptionist/Assistant. This position requires communication with patients to check them into all in-office and virtual appointments, receive all copays for appointments, send out/obtain medical records, as well as other assistance including some back-office work. This position is ideal for someone passionate about mental health and interested in working in a collaborative and supportive environment.

Key responsibilities include:

• Greet and welcome patients and visitors as they arrive in office
• Perform patient check in/check out procedures
• Answer phones and forward calls to appropriate extension
• Schedule and confirm patient appointments
• Medical records and scanning files
• Insurance verification (as needed)
• Ensure office and treatment rooms are tidy and presentable
• Receive, sort, and distribute daily mail/deliveries
• Accurately input patient data with high attention to detail
• Maintain all records in accordance with HIPAA requirements as well as internal confidentiality requirement
• Patient Vitals
• Room and assist patients throughout their treatment process, ensuring safety, comfort, and adherence to clinical protocols
• Other job-related duties as assigned

Requirements:

• Minimum 1-year proven work experience as a Medical Receptionist or Assistant
• Professional attitude and appearance
• Excellent interpersonal, communication, and organizational skills
• Strong multitasking and time-management skills, with the ability to prioritize tasks and be resourceful when issues arise
• A positive vibe and demonstrated experience of delivering exceptional customer service
• Operates with the highest level of ethics, integrity, and confidentiality

Pay: $21 - $24 per hour, commensurate with applicable experience

Full-Time Benefits:

Join a company committed to offering full-time employees a comprehensive benefits program to help stay healthy and maintain a quality work-life balance from Day 1.

• Medical, Dental, and Vision insurance
• Company-paid basic life and AD&D benefit
• 401k with a company match
• Paid Time Off - accrual starts on day 1
• 7 Paid Holidays a year
• Opportunities for growth and continued training

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person