Medical Records Clerk

We are looking for a bilingual receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks including managing medical records. This a Full -Time position. Monday through Friday. 11:00am to 8:00pm with possibilities of overtime on Saturdays.

You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls, check-in and check-out patients, send medical records, approve medical reports and receiving and faxing records to multiple providers offices.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Check-in and Check out patients
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Sending/receiving medical records from multiple providers
• Assign cases to the radiologist

Skills

• Bilingual
• Proficiency in Microsoft Office Suite & Excel is a must
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills English/Creole
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Administrative Duties:

• Scheduling
• Answering and routing phone calls
• Greeting visitors
• Medical Records

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Haitian Creole (Required)

Work Location: In person