Medical Records Technician

The Medical Records Technician is responsible for maintaining, organizing, and safeguarding patient health records in compliance with hospital policies, Bahrain healthcare regulations, and international standards. The role ensures timely retrieval, accuracy, confidentiality, and proper storage of patient records to support clinical, administrative, and legal requirements.

Key Roles & Responsibilities

1. Records Management

• Create, update, and maintain patient medical records (both electronic and paper-based).
• Ensure accuracy and completeness of patient files, including admissions, discharges, and follow-up notes.
• File medical reports, test results, and physician notes in the correct patient records.
• Track and retrieve medical files when requested by authorized personnel.

2. Data Entry & System Updates

• Enter patient information into the hospital’s electronic health record (EHR) or health information system (HIS).
• Update demographic, clinical, and administrative details accurately.
• Scan and upload documents to digital systems for long-term record keeping.

3. Compliance & Confidentiality

• Ensure compliance with Bahrain’s Ministry of Health regulations, hospital policies, and international medical record standards.
• Protect patient confidentiality and handle records with discretion in line with HIPAA-like standards .
• Support audits, inspections, and quality checks as required.

4. Coordination & Support

• Assist physicians, nurses, and therapists by providing accurate medical record information promptly.
• Collaborate with billing, insurance, and HR teams to provide necessary patient data while maintaining confidentiality.
• Support in preparing medical records for referrals, insurance claims, or legal purposes.

5. Administrative Duties

• Maintain a secure and organized filing system.
• Monitor medical record supplies (files, forms, etc.) and request replenishments when needed.
• Assist in training new staff on record-handling procedures.

Qualifications & Requirements

• Education: Diploma or Bachelor’s degree in Health Information Management, Medical Records, or related field.
• Experience: 1–3 years of experience in medical records or healthcare administration (experience in long-term care or rehabilitation preferred).
• Skills & Competencies:
• Strong organizational and documentation skills.
• Knowledge of EHR/HIS systems and medical terminology.
• High attention to detail and accuracy.
• Ability to handle confidential information with integrity.
• Proficiency in MS Office (Word, Excel, Outlook).

• Language: Proficiency in English is required; Arabic knowledge is an advantage.