Medical Sales Representative

Overview

Line: Ophthalmology

Main Function: To manage & organize all accounts related to his assigned territory in terms of mapping the territory and achieving sales target through the Standard Operating procedures.

Responsibilities

1. Marketing Function:
2. • Implement marketing plan set by management in coordination with supervisor by introducing new products and following up on developing and reinforcing existing ones.
   • Constantly do research and studies in regards to the industry to keep his knowledge updated and share updates with retailers, practitioners & colleagues by providing them with articles and studies on regular basis.
   • Provides necessary training for practitioners and assistants about products and their use.
   • Is responsible for keeping a professional image of the company by having high work ethics, superior product knowledge and solid information about products, procedures & competition and by spreading knowledge.
   • Handles customers' complaints professionally after referring to sales manager.
   • Takes personal responsibility for answering customers' queries knowledgeably.
   • Is responsible for making all efforts and queries to know about all the competitive products inside-out starting with composition, packaging, prices & offers.
3. Selling Function:
4. • Responsible for introducing and selling the full product line equally by applying selling techniques according to SOPs.
   • Responsible for reaching sales targets for the assigned territory by following monthly schedule.
   • Responsible for completing a minimum of 15 visits per day called sales calls in terms of providing recent articles & studies, discussing updates & issues in industry and closing a sales deal.
   • Fully responsible for closing a sales deal in terms of taking orders, preparing quotations & offers within company price list or customer's special treatment, agreeing on payment terms and placing orders at the customer service desk.
   • Refers to supervisor for special discounts or deviation from price list.
   • Follow up on clients payments in a professional and ethical way.
   • Responsible for continuously completing a sales cycle (visiting all customers and potential customers in assigned territory)
   • Handles trouble shooting with existing products after referring to supervisor to take proper actions.
   • Always follows up on existing products sold.

Managerial/Administrative

1. Responsible for optimizing time in assigned territory while keeping cost at lowest rate.
2. Responsible for keeping track of any customer's history, requests & dealing with the company by filling, updating and organizing the green files.
3. Prepares his monthly schedule in coordination with the supervisor.
4. Responsible for submitting a daily report about his daily activities & achievements.

Special Conditions for the Job

• This is a field job where the person is supposed to be on the road at all times.
• Due to the job nature and the remote distance, the job holder must always check his emails and be connected on daily basis.
• Driving license is a must.

Knowledge

• Educational Background: A Bachelor of science degree or equivalent, a Master's is a plus.
• Professional Background: 1-2 years of experience in the sales field.
• Specific Knowledge: Good knowledge of Microsoft Office & hardware use. Extensive knowledge of company products.

Skills

• Excellent communication skills.
• Time Management skills.
• Negotiation skills.
• Good presentation skills.
• Researching Skills.

Abilities & Personal Traits

• Needs to have a strong personality, able to control the situation when needed.
• Organized.
• Assertive.
• Needs to be able to perform under stressful situations.
• Needs to be eager for learning.
• Needs to be able to learn new concepts and always be aware of surrounding actions.