Medical Spa Front Desk Receptionist

Medical Spa Front Desk Receptionist (4 days/week)

Renew Aesthetics & IV Hydration Bar – Coeur d’Alene, IDSchedule: 4 days per week, variable shifts between 9:00 AM–7:00 PM, Monday–Friday (no weekends or major holidays)

Compensation: $26.00/hour (DOE) + employee discounts, in-house training, and continuing education opportunities.

About Us

At Renew, our mission is to improve the confidence and quality of life for all people through results-driven aesthetic and wellness care—delivered in a warm, boutique environment rooted in compassion and trust.

The Role

As the first point of contact, you’ll deliver a seamless, professional client experience across phone, text, email, and in-person interactions. You’ll coordinate schedules for multiple providers and support smooth daily operations at the front desk.

What You’ll Do

• Greet and assist clients with a positive, professional demeanor.
• Answer/manage phone calls, texts, and emails promptly and courteously.
• Accurately schedule and confirm appointments for multiple providers/services.
• Educate clients on procedures, products, pricing, promotions, and treatment protocols.
• Process payments and maintain accurate transaction records.
• Uphold HIPAA standards and strict client confidentiality.
• Support inventory restocking and light administrative tasks; collaborate with clinical/support teams.

What You’ll Bring

• Experience in a medical spa, healthcare, or high-end hospitality setting preferred.
• Outstanding customer service and communication skills; friendly, team-oriented, and professional.
• Strong multitasking and organizational skills in a fast-paced environment.
• Working knowledge of scheduling software/EMR (e.g., PatientNow) and general computer proficiency.
• Availability Monday–Friday between 9:00 AM–7:00 PM (4 days/week schedule).
• Ability to stand for extended periods and lift up to 50 lbs.

Why You’ll Love Working Here

• No weekends or major holidays.
• Employee discounts, in-house training & continuing education.
• Health and Retirement Benefits
• A culture centered on safety, education, compassionate care, collaboration, and excellence.

How to Apply

Submit your resume and a brief cover letter sharing why you’re a great fit for a boutique, patient-centered medical spa. Applications accepted via Indeed or email: angela@renewcda.com.

Job Types: Full-time, Part-time

Pay: From $26.00 per hour

Work Location: In person