Medical Technician / Administrative Specialist II (Beaufort - Coastal Empire)

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Med Tech/Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Coastal Empire Mental Health Center (CEMHC), Beaufort Clinic, 1050 Ribaut Rd., Beaufort, SC 29902

• Complete Patient Assistance Program (PAP) applications and documentation for Center patients.
  Under direction of Center prescribers, perform Prior Authorization (PA) process for patient prescriptions, including coordination with
  prescribers, completion of all relevant documentation, communication with pharmaceutical companies, pharmacies, insurance companies and
  coordination with Center staff. Under supervision, will do medication inventory tasks. Training by medical chief and nursing supervisor.
• Take messages from refill line, monitor pharmacy fax line, fax out requests for medical records, maintain important
  forms and supplies, and any other clerical duties as needed for Center medical staff (MDs, APRNs, RNs). Training by lead support staff.
  Coverage of front desk as needed.
• Under direction of assigned treatment team, perform tasks to obtain specialized medical records by
  developing processes and relationships with outside agencies. Make calls to schedule patients for medical providers when directed. Obtain
  vital signs for appointments when directed. May input medication orders and electronic medical record documentation under supervision of
  medical staff. Training by medical chief, senior administrative staff and nursing supervisor.
• Provide support for medical staff scheduling as needed for the Center. Cross-train to fill-in for similar duties at
  front desk when needed. Training by medical chief, nursing supervisor, clinic directors, and lead support staff.

Minimum and Additional Requirements

• High school diploma and two (2) years of clerical experience; OR associate degree in secretarial science or other related field; OR 3 years of clerical experience.
• A minimum of one year experience in medical billing/coding as well as ability to work with electronic medical records.

• Able to work independently.
• Able to type 35 wpm.
• Provide back-up for other clerical positions at the clinic
• Able to work evening clinics on a rotation basis with other staff if required.
• Attend in-service training as approved by supervisor.
• Will work closely with nurses, nurse practitioners, and MDs for guidance on prescription access assistance.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must:

• Be able to complete Managing Agitation in the Psychiatric Setting (MAPS) certification
• Have knowledge of office management policies, practices and procedures
• Have working knowledge of the care and operation of standard office equipment & machines
• Be able to work independently and maintain filing systems collect, compile and assemble information
• Be able to maintain effective working relationships with staff and the public
• The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Clickherefor additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available(S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan(SCRS)
  • State Optional Retirement Program(State ORP)
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.