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MedTech Field Service Technician

Pittsburgh, United States of America | Part time | Field-based | R1533721

This Med Tech Field Service Technician-Pyxis opportunity would see you on the front line of the implementation of the Pyxis®️ medication technologies. You will be responsible for traveling nationally to install hardware for automated medication dispensing systems within healthcare facilities throughout the United States.

This is a 100% travel position in which you will be traveling weekly on average with potential down time.

Responsibilities:

Safely and efficiently uninstall system hardware and install requested computer systems and hard drives.
Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements.
Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently.
Teach a variety of hospital staff how to comfortably navigate new operating systems.
Autonomously ensures each project is completed effectively to the requests of off-site project managers.
Assignment-based scheduling averaging 30-40 hours weekly, Monday through Friday availability required.
Training for this role will be provided and is paid.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

Travel Requirement:

Travel Local, Regional, and National as required to support customer needs.
Respond to and arrive at customer sites within the service ticket’s Service Level Agreement.
Must have an active driver license and a personal vehicle to use for job related assignments.
Travel time and mileage are paid for this role.
Must be within 1 hour of an INTERNATIONAL or MAJOR AIRPORT. Weekly travel required.

Job Requirements:

HS Diploma minimum is required, higher degree is preferred.
Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
Experience in Pyxis (Preference and will get priority) and/or Healthcare/Pharmacy Field Service.
Strong communication skills and ability to provide exceptional customer support.
This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 50 LBS.

Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.

Beneficial Qualifications:

Pharmacy Medical/Pyxis Equipment Technician (Preference and will get priority), Biomedical Technician (BMET) and Medical Informaticist are good considerations.
Hospital Pharmacy Biomedical Equipment Technician specific to Pyxis, Omnicell, or Capsa Healthcare experience is welcome
Prefer industry experience in the healthcare environment with technical (systems) involvement.
Ability to work independently in customer settings with minimal supervision.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits: This position is not eligible for our Medical Benefits. However, personal time off can be requested without pay.

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is 27-31 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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