Member Communications Coordinator

Disclaimer: This position is employed by Capitol Associates and supports the National Association of Rural Health Clinics (NARHC).

About the National Association of Rural Health Clinics

The National Association of Rural Health Clinics (NARHC) is a membership association focused on educating and advocating for Rural Health Clinics. NARHC promotes the Rural Health Clinic program as a means of improving and sustaining the availability of quality, cost-effective health care to patients in rural, medically underserved areas. NARHC works with Congress, federal agencies, and rural health allies to expand and protect the interests of rural health clinics.

What is the Rural Health Clinic Program?

The Rural Health Clinics program was created in 1977 to address the unmet health care needs in rural America. Rural health clinics receive enhanced Medicare and Medicaid reimbursements, which allow clinicians to live and practice in rural, underserved areas of the country. All rural health clinics must utilize the skills of a Physician Assistant or Nurse Practitioner and focus on primary care.

Today, rural health clinics comprise an integral part of the nation’s health care delivery system. There are over 5,700 federally certified rural health clinics that provide primary care services to more than 38.7 million people in 47 states.

Position Summary

We are seeking a Member Communications Coordinator to support NARHC’s member services and communication efforts. This role manages membership systems, coordinates member-facing communications, and helps ensure a positive, responsive experience for our members. The position is primarily onsite in Alexandria, Virginia, with the option for one remote day per week.

The ideal candidate is a strong communicator who can translate complex topics into clear, engaging messages. If you’re passionate about rural health and skilled at building member relationships, we’d love to meet you.

Key Responsibilities

• Maintain accurate and up-to-date information in NARHC’s membership databases by processing applications, renewals, and updates, and serving as a primary point of contact for member inquiries.
• Coordinate the design, production, and distribution of promotional and educational materials for NARHC programs, member services, events, and advocacy initiatives across digital and print platforms.
• Develop, format, and distribute regular email campaigns, website content, and newsletters featuring regulatory updates, organizational announcements, and educational resources for Rural Health Clinics.
• Monitor and engage in NARHC’s professional online communities and social media to support dialogue on rural health issues.
• Develop and maintain office and electronic files, lists, and systems associated with membership and member communications.
• Leads NARHC’s Membership committee to support in improving membership value, experience, and processes.
• Represent the organization at events, which may include some travel outside of Virginia.
• Perform other duties as assigned.

Requirements/Skills

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proficiency in Microsoft Office, Zoom, Canva, SurveyMonkey, and the ability to learn systems such as XCatalyst or other Association Management Systems.
• Experience with nonprofit or membership association communications is a plus.
• Demonstrated interest in rural health or health policy is a plus.
• Familiarity with managing email listservs
• Proficient with social media content platforms such as Facebook, LinkedIn (or similar)
• Highly organized, detail-oriented, and analytical; able to manage multiple priorities with accuracy and efficiency.
• Strong verbal and written communication skills
• Comfortable working independently and as part of a small, collaborative team.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift and carry up to 20 pounds occasionally
• Ability to travel periodically for conferences or related events, as needed.

How to Apply

Please send a copy of your resume, cover letter, and 2-3 references to Amanda.williams@narhc.org

Optional: Include examples of your communications or marketing pieces that best reflect your style and capabilities.

Note: Only complete application packets will be considered.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Marketing or Communications: 1 year (Preferred)

Work Location: In person