Qureos

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Member Consultant II (Part-Time)

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Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.
PAY RANGE
The Target Pay Range for this position is $26-$28 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.
BENEFITS – because people helping people starts with supporting you
  • 401(k) Company Match (up to 3%)
  • 4% annual contribution to your 401(k) by BECU
  • Medical, Dental and Vision (family contributions as well)
  • PTO Program + Exchange Program
  • Remote work eligible positions
  • BECU Cares volunteer time off + donation match
IMPACT YOU’LL MAKE:
As a part-time Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services.

WHAT YOU’LL DO:
Exceptional Member Experience and Sales Consultation:
  • Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
  • Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled.
  • Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

Compensation Transparency:

We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:
  • Member Consultant: $26.00 – $28.00 per hour

Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

About This Position:

By applying to this part-time role, you're expressing interest in joining the North District.

Travel Expectations:
  • The branch for this role include: Burlington
  • Training will also take place at our Tukwila Financial Center
  • Reliable transportation and commitment/ability to travel to Tukwila and POD locations listed above required

12-Week Training Schedule:
  • Monday-Friday with flexibility needed to work shifts between the hours of 8:00am and 6:30pm

After training, part-time Member Consultants are scheduled 24 hours a week during any of the branch operating hours:
  • Monday-Friday between 8:30am-6:15pm
  • Every Saturday will be required from 8:30am-1:30pm

WHAT YOU’LL GAIN
  • Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities.
  • Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments.
  • Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

QUALIFICATIONS:
Minimum Qualifications:
  • Bachelor’s Degree or equivalent related experience
  • Minimum two years of experience in a sales-oriented, financial, or retail environment
Desired Qualifications:
  • One year of experience in a financial institution
  • Thorough understanding of the sales process and ability to manage a sales pipeline efficiently
  • Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously
  • Ability to successfully complete 12-week in-house training program after hire
  • Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions
  • Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered.
  • Proficient verbal and written communication skills to enable daily communication with Members
  • Proficient math aptitude and analytical skills
  • Problem resolution, negotiating, organization, multi-tasking and peer coaching skills
  • Ability to work flexible shifts between the hours of 8:00am and 6:30pm during the week, and 8:00am and 1:30pm on Saturdays

JOIN THE JOURNEY
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney
EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

About Us

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From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.
As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before-but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

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