At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
Are You Ready to Create Your Own Sunshine?
As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”
JOB SUMMARY:
The Membership Analyst will be responsible for the set up and processing of all new Direct/Indirect customers into the Vistex Revenue Management System.
The position holder will be responsible for ensuring appropriate customer and members are set up correctly and maintained in SAP. They will serve as liaison between Sun and Wholesaler. They will process new membership and handle complaints and request from current members/wholesalers. They will create and manage member list and report to Sun management monthly.
YOUR TASKS AND RESPONSIBILITIES:
- Responsible for the processing of all new Direct and Indirect customer entries in Vistex.
- Ensure Classes of Trade are accurate for the customers the basis of contract master by approving or denying product access requests.
- Downloading the roasters from portal monthly and reviewing t he eligibility.
- Working with internal stakeholders to ensure data management
- Interact with external stakeholders (eg: Wholesellers) to resolve membership queries via emails.
- Perform timely audit checks on roasters to ensure compliance with Class of Trade.
- Assist for system testing and implementing membership and contracting process improvement changes.
- Responsible for documenting and implementing internal system processes.
- Managing membership inbox and clearing queries timely.