Membership Manager

The Kimpton Cottonwood Hotel is seeking a dynamic and guest-focused Membership Manager to lead the growth, engagement, and retention of our membership program. This role is ideal for a relationship-driven professional who thrives on delivering exceptional experiences and building lasting guest loyalty.

Responsibilities:

• 
  Manage daily operations of the hotel’s membership program

• Drive membership sales, renewals, and revenue growth

• Develop and execute strategies to enhance member engagement and satisfaction

• Build strong relationships with members, VIP guests, and internal teams

• Analyze membership performance and identify opportunities for improvement

• Collaborate with Sales, Marketing, and Operations to promote member benefits and events

Qualifications:

• • 2–4 years of experience in hospitality, sales, or membership programs

  • Strong communication and relationship-building skills

  • Proven ability to meet or exceed sales goals

  • Highly organized with attention to detail

  • Passion for guest service and high level experiences preferred

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.