IMMEDIATE JOINER!
Job Summary:
We are seeking a friendly, proactive, and results-driven Membership Consultant cum Receptionist to join our team here at CHALK TRAINING GROUND. This dual-role position combines front-desk duties with membership sales responsibilities. The ideal candidate will serve as the first point of contact for all visitors and potential members, ensuring a welcoming experience while actively promoting our services and converting leads into members.
Key Responsibilities: Reception Duties:
- Greet members, guests, and visitors warmly and professionally.
- Answer and direct phone calls and respond to emails or inquiries.
- Schedule appointments, tours, and classes as needed.
- Handle check-ins and check-outs using the front desk system.
- Maintain cleanliness and orderliness of the reception area.
- Manage member accounts, including updates and payment processing.
- Monitor inventory and supplies (e.g., brochures, towels, forms) and report shortages.
Membership Sales & Consultation:
- Promote membership packages and services to prospective members.
- Conduct facility tours and explain available amenities and benefits.
- Follow up on leads and inquiries via phone, email, or SMS.
- Assist in organizing promotional events and campaigns to attract new members.
- Achieve monthly sales targets and KPIs.
- Maintain accurate records of all prospects, conversions, and consultations.
- Provide exceptional post-signup support and onboarding to new members.
Qualifications and Skills:
- Proven experience in customer service, sales, or front desk operations.
- Excellent interpersonal and communication skills.
- Professional appearance and a positive, enthusiastic attitude.
- Strong organizational and time-management skills.
- Ability to multitask in a fast-paced environment.
- Familiarity with CRM or front desk software is an advantage.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook).
- Previous experience in a fitness, hospitality, or service-oriented environment is a plus.
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED4,000.00 per month
Experience:
- Membership Consultant: 2 years (Required)
- Receptionist: 1 year (Required)
- UAE: 1 year (Required)
Language:
- Fluent in English (Preferred)
Location:
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED4,000.00 per month