Membership Sales Specialist

Primary Duties and Responsibilities:

• Achieve the monthly sales target.
• Promote memberships and attract new customers using various sales methods (phone calls, meetings, referrals, communication with visitors, call center leads, offers, and other channels).
• Execute the approved sales plans and sales activities while adhering to the company’s work regulations and announced pricing policies.
• Communicate with the Sales Back Office to follow up on target achievement status and take the necessary actions to achieve the target within the specified timeframe.
• Understand and explain all membership-related information and club benefits to new customers, ensuring the provision of accurate data and information by using the Questions & Answers template.
• Develop, expand, and maintain the customer database by building positive relationships with customers.
• Follow up on and complete new customer subscription procedures within the specified timeframe.
• Inform the direct manager of any challenges encountered in achieving the target and discuss the proposed solutions.
• Prepare periodic reports, including:

-CRM data entry and customer follow-up.

-Daily activity reports showing calls and meetings conducted.

-Customer meeting schedules and outcomes.

-Leads feedback.

• Respond promptly to customer inquiries and resolve customer issues in coordination with the Membership Department.

Job Requirements:

Education & Previous Experience:

• Bachelor's degree in business or any relevant field.
• 0–1 year of experience in the same field.

Technical Knowledge & Skills:

• Sales, negotiation, and presentation skills.
• Ability to achieve sales targets.
• Fast learner.
• Ability to perform multiple tasks and prioritize effectively.
• Good verbal and written communication skills.
• Time management skills and the ability to complete tasks within deadlines.
• Customer interviewing skills.
• Flexibility and ability to work under pressure.
• Computer skills.