Membership Services and Meetings Coordinator

Job Summary

The Membership Services and Meetings Coordinator provides day-to-day coordination of membership services and supports the Association’s governance and meetings activities, including conferences and special programs.

Duties

• Coordinate membership services, including member onboarding and offboarding, record maintenance, dues-related support, and serving as a key point of contact to ensure a positive and responsive member experience.
• Coordinate the annual House of Delegates, providing administrative and logistical support, managing timelines and materials, and assisting with communications to ensure effective planning and execution.
• Manage the annual volunteer committee appointment process, including tracking nominations, preparing appointment materials, coordinating timelines, and supporting leadership and staff throughout the process.
• Provide support for conference set-up and planning, including registration coordination, materials preparation, onsite assistance, and collaboration with internal teams and vendors.
• Provide timely customer service, communications, and member support, responding to member inquiries, coordinating follow-up, and ensuring accurate and professional information is delivered across multiple channels.

Experience

• Demonstrated administrative experience with the ability to coordinate and manage processes from start to finish.
• Strong customer service skills with the ability to handle inquiries professionally and efficiently.
• Demonstrated ability to learn and effectively use internal database platforms.
• Ability to research and resolve membership issues and accounts receivable discrepancies.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrates initiative to organize, coordinate and improve day-to-day activities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms.
• Ability to work collaboratively with internal teams, members, and external partners.
• This role requires attention to detail and the ability to manage competing priorities during peak seasons

BENEFITS:

Vacation; sick leave; designated holidays; health and dental coverage, 401(k) program; life insurance; hybrid work schedule.

PAY RANGE:

$24.42 - $29.81 per hour

TO APPLY FOR THIS POSITION:

Submit cover letter and resume to CAHF.hr@cahf.org

Pay: $24.42 - $29.81 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Sacramento, CA 95816