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Mental Health Specialist II - Per diem - NJ Hopeline
Position Details
Position Information
Recruitment/Posting Title
Mental Health Specialist II - Per diem - NJ Hopeline
Job Category
Staff & Executive - Healthcare
Department
UBHC - NJ Hopeline
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.
UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.
In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Mental Health Specialist II (Per Diem) for the NJ Hopeline within Rutgers University Behavioral Health Care.
Performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
Performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
Among the key duties of this position are the following:
- Models for clients’ good communication skills, recovery-oriented living skills, effective coping skills, and self help strategies as observed by supervisor and as indicated by feedback from clients and team members.
- Promptly accepts service requests, responds to incoming calls, chats and/or texts within prescribed timeframe, as observed by supervisor.
- Maintains comprehensive and up-to-date knowledge of resources and programs used by the Center and Unit in order to provide guidance to clients and make appropriate referrals, as observed by supervisor.
- Performs assessment and makes appropriate disposition as indicated by feedback from receiving program/referral; client satisfaction supervised observations, or other provider.
- Collaborates effectively with other staff members and referral sources for disposition, as indicated by supervisory observation.
- Documents all client contact information in accordance with departmental protocols and accurately and appropriately inputs data in unit’s informational system, as observed by supervisor.
FLSA
Nonexempt
Grade
99H
Salary Details
$25.30 Per Hour
Minimum Salary
15.92
Mid Range Salary
50.00
Maximum Salary
150.00
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Position Status
Per Diem
Working Hours
Standard Hours
19.00
Daily Work Shift
Rotating
Work Arrangement
This position may be eligible for a fully remote work arrangement.
Union Description
Teamster Per Diem
Payroll Designation
PeopleSoft
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
None
Qualifications
Minimum Education and Experience
- Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor’s Degree in a relevant mental health or human service field.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
- This position demands standing, walking throughout the program space.
- Lifting up to 20 lbs.
- Handles phone requests under time and decision-making pressure.
- Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
- Crisis intervention is a common occurrence.
Special Conditions
Posting Details
Posting Number
26ST0436
Posting Open Date
Special Instructions to Applicants
Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus
Off Campus
City
Remote
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field?
- Yes
- No
- * Are you able to work various shifts including overnights, days, nights and weekends?
- Yes
- No
- * Are you able to work Holidays?
- Yes
- No
Applicant Documents
Required DocumentsOptional Documents
- Resume/CV
- Cover Letter/Letter of Application
- Certifications/Licenses
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