Merchandising Assistant

Rhee Bros., Inc. is one of the largest importers of Asian food in the United States. Our mission is to provide our customers with best-in-class distribution services through innovative products, sourcing, and logistics solutions in Pan-Asian Food. Located in Hanover, MD, Rhee Bros currently serves independent Asian retailers, wholesale grocery and chain retailers, food service distributors, chain restaurants, and manufacturers. At Rhee Bros, our employees are the heart and soul of what we do. For two generations, we’ve become more diverse with talented professionals from all walks of life and backgrounds, and we aim to continue that tradition for years to come.

The physical heart of Rhee Brothers is our main distribution center in Hanover, MD. Our warehouse and transportation teams handle over 25,000 cases of dry, refrigerated, and frozen products every day. Food quality is paramount to our customers, and we pride ourselves on the safety and cleanliness of our warehouse in Irwindale, CA and Hanover, MD. Rhee Bros is a third-party food safety audited facility.

Job Title: Merchandising Assistant

Reports To: Retail Operations - Merchandising Manager

The Merchandising Assistant position is responsible for performing all aspects of customer service and support related to our company's Merchandising infrastructure. Key areas of responsibility include providing end user support for the company's POS systems. Assists with product selection, inventory coordination, and visual merchandising to ensure effective product presentation and sales support.

Essential Duties and Responsibilities:

• Ensures network uptime via monitoring of usage, maintenance of equipment, regular backups, and proactive problem solving
• Ensures the company's confidential data and systems are protected from outside threats
• Response to "Help Desk" requests in a timely and thorough manner
• Maintains records and keeps track of all information to create reporting on issues and their resolutions
• Manages access to company data stored in system databases (e.g., ERP, WMS, etc.,)
• Responds to data requests in a timely and thorough manner
• Assists in creating reporting for other teams within the company
• Work with designated project managers and department stakeholders to document work processes and requirements
• Develops use cases and test scripts for system implementation
• Other duties as assigned

Skills and Qualifications

• Korean language proficiency preferred but not required.
• Strong computer skills and technical knowledge
• Strong problem-solving ability
• Proficiency in Microsoft Office is preferred

Requirements

• Associate degree and an equivalent or more level of experience
• Ability to long- or short-term business trip – up to 90% (depends on project or emergency level)
• Excel basics
• Must be able to perform duties with or without reasonable accommodation

Rhee Bros., Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, gender, sexual orientation, marital status, disability, or any other class protected by federal, state, and local laws.

Job Type: Full-time

(Additional working hours per week (including travel time) occur when traveling/working on a retail site)

Pay: $50,000 - $65,000 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: In person