Mgr, Interface & Integration

Our Company: Overview: Responsibilities:

• Oversees the technical integration and quality assurance processes for all third-party interfaces, including eMAR systems, proprietary products integrated with PharMerica’s pharmacy and document management systems, and Cubex
• Ensures seamless interoperability between PharMerica’s core systems and third-party products, maintaining high performance, compliance, and user satisfaction
• Manages relationships with third-party vendors, collaborating closely to address any integration needs, troubleshoot issues, and ensure alignment with PharMerica’s application standards
• Leads all technical and QA activities associated with third-party integrations, defining standards, best practices, and protocols to ensure integration success and stability
• Works closely with the Development, Product and Implementation, Support, and QA teams to identify and resolve integration challenges, maintaining high-quality standards across all interfaces
• Performs regular reviews of integration performance and functionality, ensuring compliance with internal and regulatory standards
• Oversees the development and maintenance of SSRS and BI reporting solutions, ensuring they meet the needs of internal stakeholders and contribute to informed decision-making
• Collaborates with cross-functional teams to define reporting requirements, design solutions, and manage the reporting lifecycle from concept through deployment
• Maintains a continuous improvement mindset, optimizing existing reports and dashboards to deliver actionable insights
• Manages the development of internal tools and solutions, including PowerShell scripts, courier integrations, and other proprietary applications to support operational efficiency and team workflows
• Collaborates with stakeholders to identify new opportunities for automation, data analysis, and reporting, providing technical leadership to the team in implementing these initiatives
• Leads, mentors, and develops team members, fostering a culture of innovation, collaboration, and skill development in BI, integration management, and other relevant technologies
• Acts as the Interface and Integration Third-Party Applications primary liaison between the Application Management, and App Dev department. and other internal teams, as well as external vendors, ensuring alignment of technical requirements and project timelines
• Communicates regularly with the Senior Director of Application Management, providing updates on integration statuses, challenges, and project progress
• Collaborates with internal and external teams to resolve issues, gather requirements, and support strategic initiatives that require technical integration
• Ensures all third-party integrations and internal applications comply with PharMerica’s regulatory and security standards
• Monitors changes in industry standards and regulatory requirements, adjusting integrations and QA protocols as necessary
• Leads continuous improvement initiatives across third-party interfaces, reporting solutions, and internal development efforts to enhance quality, efficiency, and functionality
• Ensures seamless operation and high quality of third-party integrations and internal reporting solutions
• Maintains compliance and adapt integrations to meet evolving industry standards
• Provides regular updates to the Senior Director of Application Management on project progress and technical challenges
• Fosters a collaborative environment within the team, supporting innovation and skill development
• Supervisory Responsibility: Yes

Qualifications: About our Line of Business: PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.