MGR - SMALL STORES (<$10M)

Job Summary: Responsible for managing planning directing and coordinating operating budgets for a number of Mini Marts Branch Stores satellite locations or small Main Exchanges.

Duties and Responsibilities: Develops and manages operating budgets and financial performance. Makes periodic and frequent inspections of all assigned stores. Identifies and executes action to correct deficiencies exploits areas of opportunity and maximize operational performance. Follows up to ensure that prompt and proper corrective action has been taken.

• Plans and executes retail and or services programs through subordinate supervisors or managers directs all activities of assigned retail store operations ensuring compliance with all operating procedures.
• Responsible for the operation of the Fresh Food and Food Beverage Convenience Bar programs within the assigned stores. Ensures programs are executed to program standard to include meeting sales profitability waste targets stocking product rotation ordering etc.
• Responsible for the achievement of established sales and profit goals. Initiates corrective action as necessary. Implements NEXCOM policies and procedures coordinates operations with direct supervisors. Ensures that adequate staffing levels are maintained consistent with store expenses and customer service requirements.
• Reviews demographics of each location and provides input to Headquarters on merchandise assortments based on rate of sale. Implements enterprise SOPs for signing shelf label management planograms phantom inventory 5S backroom and any other NEXCOM directed programs.

- Ensures that all directives policies and regulations relative to the management of inventory cost control and loss prevention initiatives are adhered to. Actively works to create an environment intolerant to internal and external theft paperwork error and inventory shrinkage. - Approves leave and vacations and associate schedules. Enforces enterprise work rules. Ensures that a continuing program of training is carried out. Interviews and participates in the selection of lead associates managers and completes performance appraisals for store supervisors or managers. Reviews proposed disciplinary actions and resolves grievances and complaints.

• Ensures all stores maintain a robust Premier Customer Service Program. Is responsible for CSI WOMI NPS on line customer comment and other NEX customer service performance measures.
• Ensures maximum and full utilization of all facilities equipment. Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all assigned retail stores in excellent condition. Ensures through subordinate supervisors compliance with safety security and fire prevention policies for all facilities.
• Responsible for planning coordinating and execution of small store refreshes resets and minor major projects. Ensures the development of required projects and timely submittal as part of NEXCOM s minor or major capital plans.
• Carries out EEO policies and communicates support to subordinates

Performs other related duties as assigned.

Reports to the General Manager or equivalent Senior Management leader who provides broad general direction.

Recommendations comments and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated on the basis of overall results in meeting planned objectives and the improvement in operating district results.

The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required

Note: All external candidates applying for this overseas position must possess prior overseas, or exchange resale experience.

A total of 4 years experience consisting of the following:

GENERAL EXPERIENCE: 3 years experience gained in administrative, merchandising, technical, or other responsible work, which enabled the applicant to gain a background in merchandising and store operational practices; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience.

AND SPECIALIZED EXPERIENCE: 1 year of experience provided a background in Services or Retail practices, procedures, and merchandising, such as sales promotion, display of merchandise and services, developing and improving operational plans and controls, maintenance of inventory levels and stock controls, customer service, maintenance of equipment, exempt or non-exempt supervisory experience, and maintaining effective sanitation, security, and safety regulations, or similar work which demonstrated the knowledge and abilities to manage a service area.