Mgr Sr, Construction Management & Engineering (OSP)

GCI's Senior Manager, Construction Management & Engineering (Outside Plant – OSP) wll provide strategic leadership and operational oversight for the organization’s Outside Plant infrastructure programs, including OSP Design Engineering, Construction Management, and Fiber Implementation & Splicing teams.

This role is responsible for the planning, design, construction, and delivery of telecommunications infrastructure supporting fiber optic and Hybrid Fiber-Coaxial (HFC) networks. The position ensures that all projects are executed in accordance with company standards, regulatory requirements, approved budgets, and project schedules.

The Senior Manager serves as the primary OSP design and construction authority throughout the full project lifecycle , providing leadership from concept development and network design through field construction, testing, and final handoff to Operations. This role works closely with engineering, operations, contractors, and executive leadership to ensure scalable, reliable, and high-quality network infrastructure delivery.

This leadership position requires the following non-delegable responsibilities:

• Fully own the mission, goals, operations, and results of the team and areas of responsibility.
• Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include:
• Establishing the vision and tone for the department, consistent with company culture and mission.
• Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately.
• Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI’s interests and demoralize other employees.
• Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner.

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • Demonstrated ability to lead organizations to high levels of performance while maintaining employee engagement and morale.
  • Proactively identifies opportunities for improvement and drives results with minimal supervision.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Works effectively across engineering, operations, finance, and leadership teams.
  • Maintains productive relationships even in complex or high-pressure environments.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to communicate effectively through written, verbal, and virtual channels.
  • Capable of translating complex technical information into understandable business language.
  • Comfortable presenting to leadership, contractors, regulators, and cross-functional teams.
  • Ability to interpret and communicate information from drawings, blueprints, specifications, spreadsheets, and technical documentation.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
  • Demonstrated knowledge of applicable state, federal, and local regulations governing telecommunications infrastructure design and construction.
  • Protect confidential and sensitive information in accordance with company policies.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Demonstrated ability to manage the growth, operation, maintenance, and reliability of network infrastructure assets.
  • Strong understanding of telecommunications network architectures, deployment strategies, and operational requirements.
  • Experience with fiber and coax network systems including network powering design.
  • Ability to evaluate system performance specifications and infrastructure requirements.
  • Strong knowledge of outside plant construction methods and engineering standards.
  • Ability to read and interpret system design maps, plats, and technical documentation.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• CHANGE MANAGEMENT: champions and supports department and company change.
• DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action.
  • Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions.
• PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team.
  • Strong project management and contract administration skills.
  • Ability to coordinate with property owners, contractors, utilities, regulatory agencies, and internal stakeholders.
• MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results.
• PERFORMANCE MANAGEMENT: sets clear performance expectations for team.
  • Demonstrated ability to lead diverse technical teams and drive performance improvements.
  • Strong stakeholder engagement across operational and executive leadership levels.
  • Proven experience leading organizations through technology and process transformation initiatives.

TECHNICAL COMPETENCIES:

• Fiber Optic Infrastructure:
  • Experience with single-mode and multi-mode fiber systems
  • FTTH / FTTB network deployments
  • Optical splicing and testing methodologies
• HFC Network Infrastructure:
  • Coaxial distribution systems
  • Amplifier cascades and node segmentation
  • Signal performance optimization
• Engineering & Construction Management:
  • Network architecture and capacity planning
  • Project planning, contractor oversight, and construction scheduling
  • Technical specification development and infrastructure deployment
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Minimum Qualifications:

Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor’s degree in C onstruction Management, Engineering, Business, Telecommunications, or a related field . *
• Minimum of ten (10) years of progressive experience in telecommunications Outside Plant (OSP) operations, construction management, engineering, project management, or related fields. * Extensive hands-on experience with fiber optics and HFC plant technologies.
  • Including a minimum of three (3) years of demonstrated experience managing construction, engineering, and technical teams simultaneously in a supervisory or management position

Preferred:

• Master’s degree in related discipline
• Industry certifications such as:
  • PMP (Project Management Professional)
  • BICSI
  • CCM (Certified Construction Manager)
  • SCTE (Society of Cable Telecommunications Engineers)
  • NECA
• Regulatory experience involving utility commission proceedings or municipal franchise agreements .
• Experience with large-scale telecommunications infrastructure deployment projects .
• Exposure to emerging technologies such as:
  • Network automation
  • AI-driven network maintenance
  IoT-enabled infrastructure management.
  

DRIVING REQUIREMENTS :

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

• Work can be intense and stressful due to time and resource limitations when scheduling multiple tasks with inflexible deadlines.
• May have to deal with upset customers, vendors, and contractors.
• Position requires occasional travel for business and training purposes, sometimes on short notice.
• Extensive travel to worksites during construction season may be required.
• Work performed at offices, remote offices, and client sites.
• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficiently to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.
• This position may require field visits to construction sites and collaboration with various teams in an office setting. Flexibility in work hours may be necessary to accommodate project timelines and client needs.
• This position is eligible for remote work with geographic restrictions. The employee must be based in Alaska to support operational collaboration and business needs. Anchorage is the preferred location , though candidates residing in the Matanuska-Susitna Valley (Palmer or Wasilla), Kenai/Soldotna, Homer, Fairbanks, or other locations within Alaska may be considered.