MHPSS Coordinator

About the Organisation

Inspire Pakistan is a non-governmental, non-profit organisation implementing community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.

Job Title

MHPSS Coordinator

Reporting to or/supervised by

Programme Manager

Unit

Programme

Section

Protection

Duty Station

Head Office, Islamabad

Purpose

The MHPSS Coordinator provides overall technical leadership, coordination, supervision, and quality assurance for Inspire Pakistan’s Mental Health and Psychosocial Support (MHPSS) programming. The role ensures ethical, evidence-based, and compliant delivery of both clinical mental health (MH) and non-clinical psychosocial support (PSS) services.

The position strengthens referral pathways, builds staff capacity, and ensures effective integration of MHPSS services across protection programming, while maintaining alignment with organisational standards, humanitarian principles, and donor requirements.

Key Responsibilities

Strategic Leadership & Programme Oversight

• Lead the design, implementation, and continuous improvement of MHPSS strategies, tools, and standard operating procedures (SOPs).
• Ensure clear differentiation and coordination between clinical Mental Health (MH) services and non-clinical Psychosocial Support (PSS) interventions.
• Guide programme adaptation based on emerging needs, field trends, and evidence-based practices.
• Ensure MHPSS programming aligns with organisational strategies and donor requirements.

Supervision & Coordination

• Provide direct supervision to Mental Health Officers and Psychosocial Support Officers.
• Ensure quality supervision, case discussions, and ethical practice across all operational locations.
• Review complex or high-risk cases and guide appropriate clinical or protection responses.
• Escalate serious clinical or protection concerns to the Programme Manager as required.

Quality Assurance & Clinical Governance

• Ensure mental health services adhere to recognised clinical, ethical, and professional standards.
• Review complex cases and support referrals to specialised psychiatric or medical services where necessary.
• Ensure safe and ethical integration of MHPSS interventions within GBV, Case Management, and Community-Based Protection programming.
• Monitor service quality and ensure adherence to confidentiality, safeguarding, and professional conduct standards.

Capacity Building & Staff Care

• Develop and implement training, coaching, and supervision plans for MH and PSS staff.
• Strengthen staff capacity on psychological first aid, psychosocial support interventions, and case management collaboration.
• Promote staff well-being and support mechanisms addressing secondary trauma, stress management, and ethical practice boundaries.

Reporting, Compliance & Coordination

• Draft and review MHPSS reports, analyse service trends, and provide technical inputs to programme reporting.
• Ensure safeguarding, confidentiality, and data protection compliance within all MHPSS activities.
• Contribute to internal programme reviews, monitoring processes, and donor reporting requirements.
• Coordinate with relevant partners, technical working groups, and stakeholders as delegated.

Other Duties

• Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Office units, in line with organisational policies and operational requirements.

Qualifications & Experience

• Preferably Master’s degree in Clinical Psychology, Counselling Psychology, Psychiatry, or a related mental health discipline.
• Minimum 5–7 years of relevant experience in mental health and psychosocial support programming.
• At least 3 years of experience in a supervisory or technical leadership role.
• Strong understanding of humanitarian MHPSS frameworks and standards (such as IASC MHPSS Guidelines and WHO mhGAP).
• Demonstrated experience supervising mental health professionals and managing complex cases.
• Strong analytical, coordination, and reporting skills.
• Ability to work in multidisciplinary protection programming environments.

Policies & Compliance

• The position is subject to and governed by the organisation’s policies, procedures, codes of conduct and ethical standards.
• All staff are required to comply with all applicable policies at all times as a condition of employment.