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MICE Consultant

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ITL World is seeking a dynamic and experienced Leisure & MICE Consultant to join our growing team. The ideal candidate will be a travel expert with a strong background in managing Bedbanks, Destination Management Companies (DMCs), and with comprehensive geographic knowledge of key regions including Europe, the USA, the Far East, and the GCC. This role demands exceptional multitasking skills, flexibility, and the ability to thrive in a fast-paced environment. Key Responsibilities: 1. Leisure & MICE Planning and Execution: o Design, manage, and execute end-to-end travel itineraries and events for leisure and MICE clients. o Develop creative travel solutions to meet diverse client requirements. 2. Bedbank and DMC Management: o Build and maintain relationships with Bedbanks and DMCs to secure competitive rates and ensure seamless service delivery. o Negotiate contracts, monitor performance, and address any service issues promptly. 3. Geographic Expertise: o Provide in-depth consultation on destinations in Europe, the USA, the Far East, and the GCC. o Stay updated on regional travel trends, attractions, and logistical considerations. 4. Client Relationship Management: o Act as the main point of contact for clients, ensuring exceptional customer service and satisfaction. o Resolve client queries, troubleshoot issues, and offer personalized recommendations. 5. Coordination and Multitasking: o Manage multiple projects simultaneously, ensuring timely delivery without compromising quality. o Collaborate with internal and external teams to align on goals and deliverables. 6. Flexibility and Adaptability: o Handle last-minute changes or challenges with a solution-oriented mindset. o Adapt to varying workloads and peak travel seasons efficiently. Key Skills and Qualifications: • Experience: Minimum of 4 years in leisure travel and MICE consulting. • Knowledge: Strong familiarity with Bedbanks and DMC management. • Geographic Expertise: Profound knowledge of Europe, USA, Far East, and GCC regions. • Skills: o Excellent multitasking abilities. o Strong negotiation and communication skills. o Problem-solving aptitude and flexibility. • Technology Proficiency: Experience with travel management systems and tools. • Personal Attributes: Detail-oriented, proactive, and client-focused.

Job Type: Full-time

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: In person

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