MICE Sales Manager – Travel Agency

MICE Sales Manager – Travel AgencyKey Responsibilities

• Develop and implement targeted sales strategies to grow MICE (Meetings, Incentives, Conferences, Exhibitions) and corporate travel business, identifying new market segments and revenue streams.
• Establish and expand a robust portfolio of corporate clients, associations, and incentive groups through direct outreach, networking, and market research.
• Build and maintain long-term relationships with clients, destination management companies (DMCs), venues, and other vendors to secure repeat and referral business.
• Respond to RFPs by preparing and presenting tailored proposals, negotiating contracts, and closing bookings for group travel, accommodation, and event services.
• Coordinate end-to-end logistics by collaborating with operations, event planning, and finance teams to ensure seamless execution of travel itineraries, transfers, and on-site support.
• Monitor competitor offerings, industry trends, and client feedback to refine packages, upsell ancillary services, and maximize revenue per event.
• Prepare and deliver regular sales forecasts, performance reports, and business plans to senior management, adjusting tactics to meet or exceed targets.

Required Qualifications & Skills

• Bachelor’s degree in Hospitality, Business Administration, Marketing, or related field.
• Minimum of 2 years’ proven experience in MICE or corporate travel sales, with a track record of achieving revenue targets.
• Exceptional negotiation, presentation, and RFP management skills, backed by strong analytical ability to interpret sales metrics and market data.
• Proficiency in CRM systems and travel-booking platforms, ensuring accurate pipeline tracking and timely follow-up.
• Excellent verbal and written communication skills, with the ability to build rapport across diverse cultural and organizational stakeholders.
• Self-motivated, resilient, and results-oriented mindset, able to thrive under pressure and manage multiple projects concurrently.

Preferred Attributes

• Multilingual capabilities to handle international accounts.
• Existing network within corporate, association, or events sectors.
• Familiarity with digital marketing channels, trade shows, and industry workshops.
• Passion for travel, cultural experiences, and delivering exceptional client service.

Job Type: Full-time