Microsoft Dynamics 365 Retail & Commerce Techno-Functional Consultant

About The Role

We are seeking a passionate Microsoft Dynamics 365 Retail & Commerce Techno-Functional Consultant for our UAE offices. You will play a critical role in implementing and optimizing Dynamics 365 solutions for our retail operations, ensuring a seamless customer experience.

Responsibilities

• Collaborate with stakeholders to understand retail business needs and translate them into technical specifications for Dynamics 365 Retail & Commerce
• Design, configure, and customize Dynamics 365 Retail & Commerce modules (e.g., Point of Sale, Product Management, eCommerce)
• Develop and document functional specifications and test plans
• Integrate Dynamics 365 Retail & Commerce with other enterprise systems
• Conduct user training and support post-implementation
• Work closely with developers to ensure functional requirements are met
• Stay up to date with the latest Dynamics 365 Retail & Commerce features and best practices

Qualifications

• 5-7 years of experience as a Microsoft Dynamics 365 Retail & Commerce Consultant
• Proven experience with successful Dynamics 365 Retail & Commerce implementations, preferably in the retail sector (pharmacy experience a bonus)
• Strong understanding of retail operations and best practices
• Excellent analytical and problem-solving skills
• Ability to work independently and as part of a team
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong written and verbal communication skills in English (must be able to communicate effectively with diverse audiences across UAE, Australia, and Ireland)
• Experience with Agile methodologies preferred