Microsoft Dynamics Business Central Finance - Manager

Core Responsibilities

1) ERP Product Ownership & Governance

• Act as the Business Central functional owner (end-to-end)
• Maintain and govern:
• Chart of Accounts, posting groups, dimensions (profit center / services vs distribution)
• Setup tables and master data standards (customers, vendors, items)
• User roles, permissions, and segregation of duties
• Run formal change control:
• Requirements intake → functional design → sandbox testing → UAT → production deployment
• Release notes, documentation, training, and post-deploy validation

2) Order-to-Cash (O2C) Enablement

• Optimize the Sales Order → shipment/drop-ship → invoicing process
• Reduce invoicing delays by establishing:
• Exception queues (e.g., shipped-not-invoiced, drop-ship shipped-not-received, on-hold statuses)
• Standard operating rules for credit card vs invoice billing flows
• Partner with AR to improve:
• Invoice distribution rules (email automation, customer preferences)
• Portal submission workflow design and tracking
• Deduction/dispute visibility and aging hygiene

3) Purchase-to-Pay (P2P) Controls & Workflow Improvement

• Improve PO creation and reservation practices for drop-ship and stock scenarios
• Strengthen visibility and controls around:
• Open PO aging and “received-not-invoiced” backlog
• Vendor prepayments/deposits and related BC setup/workflows
• Vendor master changes and documentation expectations
• Partner with AP and Purchasing to reduce rework and improve cycle times

4) Services Division Enablement (ERP + Reporting)

• Ensure Services is fully enabled in BC through correct dimensioning / profit center architecture
• Partner with Services leadership to:
• Establish standardized services billing flow (quotes → sales orders → invoicing)
• Improve services margin reporting and operational dashboards
• Align integration points with CMMS (MobiWorks) where applicable

5) Extensions / Integrations / Enhancements Oversight (Functional Side)

• Maintain a current inventory of all extensions, integrations, and customizations
• Define and enforce standards:
• Business owner, purpose, process impact, testing requirements, and rollback plan
• Coordinate with internal IT and/or external partners for:
• Enhancement requests and prioritization
• Sandbox validations and release governance

6) Reporting & Analytics Enablement

• Make Business Central a reliable source of truth for:
• Margin by customer/vendor, division profitability, AR/AP aging, drop-ship performance
• Support Power BI and management reporting by ensuring:
• Clean dimensions and posting logic
• Consistent data definitions and reconciliations (subledger → GL)

7) Training, Adoption & SOPs

• Create and maintain SOPs for key workflows (O2C, P2P, R2R touchpoints)
• Train end users (Finance, Customer Service, Purchasing, Warehouse, Services)
• Reduce dependency on offline trackers/spreadsheets by building system-native views and exception handling

Key Interfaces (Who You’ll Work With)

• CFO / Controller (financial integrity, close, reporting)
• AR / AP leads (execution + controls)
• Purchasing and Warehouse leaders (drop-ship + fulfillment workflows)
• Customer Service / Sales operations (order processing, exceptions)
• Services leadership (profit center reporting and billing)
• IT / developers / ERP partners (extensions, integrations, releases)

Qualifications

Required

• 5+ years of hands-on functional experience with Microsoft Dynamics 365 Business Central
• Prior background in accounting or finance, or, thorough understanding of accounting and finance processes
• Strong understanding of core ERP flows:
• O2C, P2P, inventory, AR/AP subledgers, posting logic, and dimensions
• Demonstrated experience:
• Designing accounting and finance workflows and controls (approvals, master data governance, exception handling)
• Running UAT, documentation, training, and change management
• Excellent ability to translate business problems into structured ERP solutions

Preferred

• Distribution / wholesale environment experience (drop-ship heavy a plus)
• Experience supporting multi-division / profit-center reporting (Services + Distribution)
• Power BI enablement and data definition discipline
• Experience with portals/invoice submission complexity and payment workflow optimization
• Exposure to ERP implementation, re-implementation, or major remediation projects

Job Type: Full-time

Pay: From Rs350,000.00 per month

Application Question(s):

• Do you have prior background in accounting or finance, or, thorough understanding of accounting and finance processes?
• Do you have strong understanding of core ERP flows like O2C, P2P, inventory, AR/AP subledgers, posting logic, and dimensions?
• Have you demonstrated experience in designing accounting and finance workflows and controls (approvals, master data governance, exception handling), running UAT, documentation, training, and change management?
• Can you translate business problems into structured ERP solutions?

Experience:

• hands-on functional Microsoft Dynamics 365 Business Central: 5 years (Required)

Work Location: In person