Middle School Front Desk Reception

Company Overview
Mallard Creek STEM Academy is a vibrant public charter school dedicated to serving students in kindergarten through sixth grade. We foster a dynamic learning environment that emphasizes STEM education and community engagement, inspiring young minds to excel and innovate.

Job Overview
We are seeking an energetic and detail-oriented Middle School Front Desk Receptionist to be the welcoming face of our school. This paid position plays a vital role in maintaining smooth office operations, providing exceptional customer support, and ensuring efficient communication between staff, students, parents, and visitors. If you thrive in a fast-paced environment and enjoy supporting a busy school community, this is the perfect opportunity for you!

Duties

• Greet visitors, students, parents, and staff with a friendly and professional demeanor.
• Manage multi-line phone systems to handle inquiries promptly and courteously.
• Maintain accurate records through data entry, filing, and proofreading of documents.
• Support office management tasks such as calendar management, scheduling appointments, and organizing files.
• Assist with clerical duties including typing correspondence, preparing reports, and managing office supplies.
• Provide excellent customer service by addressing questions and resolving issues efficiently.
• Use computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace applications, and QuickBooks for bookkeeping and record keeping.

Skills

• Proven experience working at a front desk or reception area in an office or school setting.
• Strong organizational skills with the ability to multitask effectively.
• Excellent phone etiquette and communication skills; bilingual abilities are a plus.
• Proficiency in computer literacy including data entry, typing speed, proofreading, and office software tools.
• Familiarity with office management procedures such as filing systems, calendar management, and bookkeeping.
• Ability to handle high-volume phone calls using multi-line systems with professionalism.
• Customer service orientation with a friendly attitude and problem-solving skills.
• Experience with clerical tasks like document preparation, record keeping, and time management. Join our team to help create a welcoming environment that supports our students' growth and success! This paid role offers an engaging opportunity to develop your administrative skills while making a positive impact on our school community.

Pay: $21.67 - $52,201.29 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance

Work Location: In person