MINI BAR ATTENDANT- FULL TIME

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt DFW is an award-winning luxury hotel located inside Dallas/Fort Worth International Airport, delivering elevated hospitality for travelers and meeting guests through thoughtful service, attention to detail, and a commitment to excellence. The property has been recognized for outstanding performance and service, including:

• #3 in Customer Service across Americas (all brands)
• TripAdvisor Traveler’s Award (2025)
• Texas’s Leading Airport Hotel (2025)
• Fortune 100 Best Companies to Work For (2025)

The Mini Bar Attendant is responsible for stocking, maintaining, and accurately accounting for in-room mini bar products and related amenities. This role ensures mini bars are clean, well-presented, fully stocked to standard, and billed accurately while maintaining inventory controls, organization, and compliance with hotel policies.

Key Responsibilities

Mini Bar Stocking & Servicing

• Stock and replenish mini bar items in assigned guestrooms according to par levels and brand standards.
• Check expiration dates, rotate product, and remove any expired or damaged items.
• Clean and organize mini bars, drawers, and surrounding areas to ensure a polished guest presentation.
• Ensure mini bar equipment (cooling units, locks, sensors if applicable) is functioning and report issues promptly.

Inventory Control & Accuracy

• Record all mini bar consumption accurately and submit for posting to guest folios using established systems and procedures.
• Maintain accurate counts of mini bar product, glassware, and supplies; document daily usage, restocks, and variances.
• Assist with receiving deliveries, organizing storage, and maintaining a secure mini bar storeroom.
• Support cycle counts and full inventories as scheduled; help investigate shortages and discrepancies.

Guest Service & Standards

• Respect guest privacy and follow “Do Not Disturb” and room access procedures at all times.
• Respond professionally to guest questions regarding mini bar items and charges; escalate concerns to leadership when needed.
• Maintain professional appearance and uphold Grand Hyatt service standards.

Safety, Compliance & Sanitation

• Follow all food safety and sanitation guidelines for handling packaged items and beverages.
• Adhere to safe lifting practices and proper handling/storage of products.
• Comply with age-restricted product policies (alcohol controls), key control, and cash/transaction procedures if applicable.

Support & Collaboration

• Coordinate with Housekeeping and Front Office regarding room access, service timing, VIP requests, and room status.
• Communicate supply needs and par adjustments to leadership; assist with menu updates or seasonal product changes as assigned.
• Support related projects such as amenity set-ups, VIP welcome items, or in-room refresh programs as needed.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

• Ability to work a flexible schedule including weekends and holidays.
• Strong attention to detail and commitment to accuracy, organization, and cleanliness.
• Ability to work independently, follow procedures, and manage time efficiently across multiple rooms.
• Basic math and comfort using a handheld device, phone app, or computer system for tracking/posting (systems vary).
• Ability to stand/walk for extended periods and lift/push/pull up to moderate weight (cases, bins, carts).
• Prior experience in hotel housekeeping, in-room dining, inventory, retail, or food & beverage is preferred.
• Experience with inventory controls, posting systems, or mini bar platforms (property dependent) is preferred.
• Knowledge of alcohol compliance procedures and secure storeroom practices is a plus.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.