MIS Specialist

Key Responsibilities:

• • Develop, maintain, and automate daily, weekly, and monthly MIS reports related to operations, fraud incidents, productivity, and performance KPIs.
• • Design and manage dashboards for senior management using Excel, Power BI, Tableau, or similar reporting tools.
• • Analyze fraud-related data to identify trends, anomalies, and high-risk patterns and provide actionable insights for Fraud and Operations teams.
• • Perform data cleansing, validation, and reconciliation to ensure data accuracy and integrity across all systems and reports.
• • Maintain centralized databases and reporting repositories in compliance with data governance and banking security standards.
• • Collaborate with Fraud, Risk, Operations, and IT teams to translate business requirements into analytical reporting solutions.
• • Conduct root-cause analysis for operational deviations, fraud spikes, or KPI underperformance and provide recommendations.
• • Generate ad-hoc analytical reports and management presentations as required by business leadership.
• • Monitor data flows from multiple systems and proactively resolve data mismatches or reporting gaps.
• • Ensure confidentiality, accuracy, and compliance with internal policies and regulatory requirements when handling banking data.
• • Support internal and external audits by providing accurate reports and validating reported figures.

• 2–5 years of experience in MIS reporting, data analytics, fraud analytics, or operations analytics, preferably in a banking or financial services environment.

• Hands-on experience building dashboards and automated reports.

• Experience working with fraud monitoring, core banking, or transaction processing systems is preferred.