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Motor Claims Surveyor
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- Conduct on-site and workshop inspections of damaged vehicles to assess the nature, cause, and extent of damage.
- Review accident reports, photographs, repair estimates, and supporting documents submitted by workshops or insured parties.
- Verify coverage, policy conditions, and claim authenticity to detect potential fraud or non-claimable damages.
- Prepare detailed survey reports including technical findings, estimated repair costs, depreciation, and recommended liability.
- Negotiate repair costs and settlements with garages, agencies, and clients to ensure cost control and fairness.
- Liaise with insurance assessors, garages, spare parts suppliers, and internal claims staff for effective claim handling.
- Ensure compliance with company guidelines, insurance laws, and regulatory standards.
- Follow up on pending repairs, re-inspections, and final settlement approvals.
- Maintain accurate records of inspections, photos, and communication for each assigned claim.
- Provide technical advice to claims handlers and underwriters regarding vehicle valuation and repairability.
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