Motor Vehicle Dispatcher Lead

Job Description:

SUMMARY:

Serves as a Motor Vehicle Dispatcher in the Transportation Motor Pool (TMP). Responsibilities include vehicle utilization, scheduling vehicles for maintenance, conducting vehicle walk-around safety inspections, and maintaining inventory control of all assigned General Services Administration (GSA) non-tactical vehicles (NTVs). Ensures dispatch operations and procedures are followed as outlined in current standard operating procedures (SOPs) and applicable regulations, and that all motor pool missions are completed in a timely manner. Works under the supervision of the Motor Pool Operations Supervisor, who provides direction and work policies based on established section operating procedures, government regulations, and company directives. Refers complex cases to a supervisor when clarification or interpretation of policies, procedures, or regulations is required. This position is union.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Schedules and dispatches vehicles (i.e., sedans, vans, buses, and trucks) to accommodate requests for transportation services submitted by activities. Issues keys, record sheets, and credentials to drivers. Records time of departure, destination, cargo and expected time of return. Investigates overdue vehicles. Confers with customers to expedite or locate missing trip tickets, keys, and credit cards.
• Utilizes GCSS-Army to dispatch vehicles and to license personnel in accordance with what their state license allows them to operate.
• Must ensure any contractor or non-contractor is involved in an accident and damage be reported to Police and COR, in accordance with AR 385-10, and GSA reporting requirements.
• Utilizes the GSA Drive-Thru Website to verify vehicle information, fuel economy, customer information, mileage information, and billing information, etc.
• Checks driver's licenses in accordance with (IAW) regulatory guidance prior to issue of vehicles.
• Utilizes standardized systems to process dispatching requirements. Maintains vehicle accountability, receives new requests, and processes documentation required for dispatching to new activities. Maintains vehicle utilization records using daily dispatch documents or automated spread sheets.
• Coordinates scheduled/unscheduled vehicular maintenance of NTVs and provides for replacement whenever possible with a general dispatch vehicle.
• Maintains key control and keeps spare key for all vehicles and equipment in the inventory.
• Approves off-post dispatch within a hundred (100) mile radius. May issue and control credit cards according to established procedures.
• Opens, closes, performs check of all vehicles at closing and secure the Motor Pool compound.
• Performs other related non-exempt duties as required or assigned which may include but are not limited to inventory, reports, verbal information, schedules and other duties related to the operations of the Motor Pool.

• Perform other duties as assigned.
• This position supports the DOD on federal installation, and the candidate must be available to work at the assigned physical location during business hours.

• Adherence to all TLC Policies accessed through Deltek Costpoint via the following path.
  • People > Employee Self Service > Company > Company > Company Links > TLC Policies.
  • Please see the Notes Field for Login information.

• 6:00AM-3:00PM

• 8:00AM-5:00PM

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Other duties as assigned/approved by Management

  SUPERVISORY RESPONSIBILITIES:

• No Direct Supervisory Responsibilities

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Requirements:

EDUCATION and/or EXPERIENCE:

Essential:

• Must have a high school diploma/GED or equivalent.

• Must possess a valid State Driver's License.
• Must have at least one year’s experience in the administrative area in the last three years.
• Computer literacy required. Must be able to operate keyboard, controlled data entry devices, and other office machines.
• Must be able to work well with others under strict time constraints.
• Must have excellent written and verbal communication skills.
• Must be able to read, interpret and comprehend pertinent regulations

Preferred:

• Current active SECRET security clearance
• Military experience

LANGUAGE SKILLS:

The employee must have excellent written and verbal communication skills in English, with the ability to read, comprehend, interpret, and explain instructions, regulations, letters, memos, emails, and other correspondence from both internal and external sources. The position requires the ability to effectively respond to, communicate with, and present information to customers, clients, internal staff, and other employees. The employee must be able to clearly interpret instructions and information and explain them to others in the performance of job duties, possess strong computer literacy, and be able to operate standard office equipment.

PHYSICAL DEMANDS:

Required to walk, stand, sit and move about the property for long periods of time. Perform physical activities that require considerable use of your arms and legs and move your whole body, such as climbing, lifting, balancing, walking, stooping, and handling material. Must have the ability to work indoors or outdoors in bad weather. Handle equipment/supplies weighing 30 pounds individually and occasionally items weighing more than 50 pounds with assistance. Must possess visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone. Wearing safety equipment (PPE) Personal Protective Equipment is required during all periods of exposure to hazardous conditions.

WORK ENVIRONMENT/HOURS:

This position is not eligible for remote work, as the essential functions of the role require the employee to perform duties on-site. May be exposed to inclement/extreme weather conditions. The noise level in the work environment may vary from moderate to high, depending on location. Must be able to work in fast paced, multi-task environment. If applicable work 10(+) hours per day Will require having flexed hours to accommodate for mission requirements to include weekends and Holidays. Overtime may be required.

EXPECTATIONS:

• Transportation & Access: You must have reliable transportation to and from work and be able to access military installations.

• Background & Drug Screening: Employment requires passing a background check and pre-employment drug screening. Random drug and alcohol testing may also occur without prior notice.

• Timesheets: Record your actual work hours daily and ensure your entries are accurate and timely to support smooth operations.

• Dress & Punctuality: Arrive on time and dress appropriately for your shift.

BACKGROUND INVESTIGATIONS:

All employees are required to undergo an initial background investigation as a condition of employment. Additionally, employees may be subject to subsequent background investigations if circumstances warrant, such as the emergence of a need, an issue, or probable cause.

Employees assigned to work on federal installations or projects must also comply with government-mandated background investigations, which are conducted independently of the company's investigations. Employment and continued assignment to federal installations are contingent upon successfully meeting and maintaining these requirements.

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