JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL is seeking a Multi-Skilled Shift Technician for workplace management operations at a prestigious investment company's London HQ in the City
Provides critical technical support across building systems and facilities
Ensures seamless operations and exceptional workplace experience for occupiers
Key Responsibilities
Technical Maintenance & Operations
Perform planned preventative maintenance and reactive repairs across electrical, mechanical, plumbing, HVAC, and fabric maintenance
Conduct regular inspections of building systems and equipment to identify potential issues
Respond promptly to building management system alarms and alerts
Troubleshoot and resolve technical issues efficiently
Maintain accurate records of all maintenance activities using computerized maintenance management systems
Building Services Management
Monitor and optimize performance of critical building systems (lighting, heating, ventilation, air conditioning, power distribution)
Conduct regular checks of plant rooms, riser cupboards, and mechanical equipment
Support energy management initiatives by monitoring consumption and identifying efficiency improvements
Coordinate with specialist contractors for complex repairs or statutory maintenance
Health, Safety & Compliance
Ensure all work complies with health and safety regulations, client procedures, and JLL standards
Conduct safety checks and assist with fire alarm testing and emergency lighting checks
Maintain awareness of building emergency procedures and participate in emergency response protocols
Complete risk assessments and method statements for maintenance tasks
Client & Occupier Support
Provide excellent customer service to building occupiers
Respond professionally to facilities requests and technical queries
Work collaboratively with the workplace management team
Participate in regular client meetings and service improvement initiatives
Maintain visible presence throughout the facility with proactive problem-solving
Shift Operations
Work rotating shift pattern including early mornings, late evenings, and weekend shifts
Participate in handover procedures to ensure continuity between shifts
Respond to out-of-hours emergencies as part of on-call rota
Maintain high standards of professionalism across all shift patterns
Required Qualifications & Experience
Technical Skills
Recognized trade qualification in electrical, mechanical, plumbing, or building services engineering
Proven multi-skilled maintenance experience in commercial office environments
Strong understanding of building management systems, HVAC operations, and electrical/mechanical plant
Ability to read technical drawings, equipment manuals, and maintenance schedules
Professional Requirements
City & Guilds or equivalent technical certification in relevant disciplines
Current health and safety qualifications (working at height, manual handling)
18th Edition Wiring Regulations or equivalent mechanical certifications
Valid DBS check or willingness to undergo enhanced security screening
Personal Attributes
Excellent problem-solving abilities with methodical approach to fault diagnosis
Strong communication skills for interaction with senior executives and occupiers
Self-motivated with ability to work independently and as part of a team
Flexible attitude toward working hours
Professional appearance and demeanor appropriate for prestigious City location
What JLL Offers
Competitive salary commensurate with experience and qualifications
Comprehensive benefits package including pension scheme and healthcare options
Ongoing professional development and technical training opportunities
Career progression within JLL's global facilities management platform
Opportunity to work in iconic City building supporting high-profile financial services client
About the Location
Based at flagship office building in heart of London's financial district
Supporting prestigious investment company
Requires highest standards of technical excellence and customer service
Fast-paced professional environment where attention to detail and discretion are paramount
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.