Multi Store Manager

The Good Feet Store is America's #1 Arch Support Company, dedicated to helping people rediscover comfort and mobility. We're more than a retail brand, we're a mission-driven team committed to changing lives, one step at a time. As we continue to grow, we're looking for a dynamic leader who can elevate performance, develop talent, and drive operational excellence across our two Southwest Florida locations.

Position Overview:
This role combines the strategic oversight of a district leader, the hands-on coaching of a sales trainer, and the operational discipline of a multi-store manager. You'll be on the floor, in the field, and a crucial piece of leadership: driving sales, developing people, and ensuring both stores run at the top of our Quality Assurance Standards.

Key Responsibilities:

Sales Leadership & Coaching

• Drive sales performance across assigned stores, ensuring both locations meet or exceed revenue goals.
• Conduct live, in-the-moment coaching with sales teams to model best practices and close sales.
• Analyze KPIs to identify performance gaps and implement targeted strategies to improve closing, quality, and delivery.

Talent Development & Training

• Train new hires to deliver consultative, high-impact customer experiences from Day 1.
• Partner with store managers to build a culture of accountability, motivation, and continuous learning.
• Mentor team members for growth, preparing high-potential employees for leadership roles.
• Retrain struggling team members to bring them back on top.

Operational Excellence

• Ensure consistent execution of company policies, procedures, and brand standards across assigned locations (Naples and Fort Myers).
• Oversee staffing, scheduling, and compliance with health, safety, and cleanliness protocols.
• Manage store systems including POS, CRM, LMS, and HRIS to ensure accurate reporting and customer communication.

Project & Performance Management

• Lead local area initiatives and special projects, ensuring timely execution and measurable outcomes.
• Prepare and deliver performance reports to senior leadership, highlighting wins, challenges, and opportunities.
• Serve as the communication bridge between store teams and upper leadership.

Qualifications:

• A proven sales leader with 5+ years of multi-unit retail or training experience.
• A hands-on coach who thrives in the field and leads by example.
• Obsessed with results, data-driven, and relentless in pursuit of excellence.
• Exceptionally organized, with a knack for bringing structure to fast-paced environments.
• Excellent communication and interpersonal skills; able to build trust and rapport across teams.
• Willing and able to travel between Naples and Fort Myers locations.

Compensation & Benefits

• Base Salary: 55K+ Commission + Bonus
• Full Benefits: Medical, Dental, Vision, PTO, Holidays, + Perks
• Travel Support: All travel booked and covered (flights, hotels, cars)
• Growth Opportunity: Be part of a fast-growing company that rewards results, not red tape

Why Join Us?
At The Good Feet Store, you'll be part of a supportive and collaborative team that values innovation and customer satisfaction. You'll have the opportunity to make a significant impact by helping our district reach its full potential, all while working in a positive and energetic environment.