Municipal Security Officer

Job Description

Serve as the welcoming face of safety for the City of Avondale—protect our facilities while delivering exceptional customer service to everyone who walks through our doors!

Provides security for the City Hall complex and other City facilities; enforces rules and regulations; answers questions; provides information to the general public; and provides customer service as required.

Essential Functions

Patrols the City Hall complex, which includes City Hall, Library, City Court, and Police building, both on foot and in a patrol vehicle.

Monitors video surveillance of all City complexes.

Monitors assigned locations and promptly reports emergencies or suspicious activities to the Police Department.

Drives, stands, and walks to City buildings, parking areas, and grounds in designated areas to observe unusual behavior and to prevent vandalism.

Provides customer service assistance, such as directing citizens to other City facilities. Evaluates and resolves customer service-related complaints.

Communicates via portable radio to maintain contact with Police Department resources.

Identifies and reports safety hazards, security concerns, and other deficiencies related to City buildings.

Receives and investigates security-related complaints.

Responds to emergency situations.

Performs security for City Council meetings.

To view the full job description and learn more about the responsibilities and qualifications, please click to view the Class Specification here .

Minimum Qualifications

High School Diploma or GED equivalency is required. Knowledge of industrial security policy and procedures, and electronic security alarms and systems.

A minimum of one (1) year of customer service experience, preferably in a law enforcement, security, detention, or related position.

Skilled in using portable radios for clear communication and in responding effectively to emergency situations.

Valid Arizona Operator’s Driver’s License.

Must obtain DPS Terminal Operator Certificate (TOC) within six (6) months of hire.

Must obtain Court Security Officer Certification through the Arizona Court Security Guard Academy within one (1) year of hire date.

Must be able to pass a certified Defensive Tactics Training Course.

Required to wear a ballistic vest and utility belt as part of standard safety equipment.

Must be able to pass a comprehensive background investigation, polygraph examination, and psychological examination.

This position requires participation in a rotational schedule, which may include evenings, weekends, and holidays.

The City of Avondale offers a comprehensive benefits package with outstanding health and wellness benefits, financial perks, work-life balance, and more. Explore our Employee Benefit Highlights and Benefits Guide for full details!

For additional information, visit our website.

01

Select from the options below your highest level of completed education.

• Not completed High School
• High school or GED
• Associates or Vocational Degree
• Bachelor's Degree
• Master's Degree or higher
  
  

02

How many years of customer service experience do you have?

• No experience
• 0 - 11 months
• 1 year
• 2 years
• 3 years
• 4 years
• 5 or more years
  
  

03

Do you have experience in law enforcement, security, detention, or a related field?

• Yes
• No
  
  

04

Do you have a valid Arizona Driver's License or the ability to obtain one by the time of hire?

• Yes
• No
  
  

05

I acknowledge that this position requires obtaining a DPS Terminal Operator Certificate within six (6) months of hire, a Court Security Officer Certification within one (1) year of hire, and successfully completing a certified defensive tactics training course.

• Yes
• No
  
  

06

I understand that any offer of employment is conditional upon successfully completing and passing a comprehensive background investigation, polygraph examination, and psychological examination.

• Yes
• No
• Required Question