National Sales Manager

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

HOW YOU WILL CREATE THE EXTRAORDINARY

The National Sales Manager Caesars Entertainment will have overall responsibility for building and managing Caesars Entertainment Reno sales efforts to achieve the Company’s financial goals. This will include the oversight and coordination of your specific assigned market.

Specific responsibilities include:

• Solicit and book programs that maximize revenue for Rooms, Food and Beverage, meeting room rental, etc.
• Finalize Contracts with Clients
• Travel and make Sales Calls to promote facilities including appointments in your own location as well as occasional trips to other locations for Tradeshows, Familiarization Events, Site Inspections, etc.
• Conduct and arrange site inspections to meeting planners and other prospective clients.
• Meet individual and team booking goals; business size is 300+ room nights on peak
• Complete Prospecting calls
• Make sure Pre & Post trip reports (including expense reports) are completed and submitted on time.
• Consistently meet measurable objectives for properties sales growth.
• Create demand for Caesars properties and increase sales revenue by driving the Caesars Sales brand.
• Personally lead and close large account sales opportunities with the intent to gain market share.
• Persistently work toward unquestionable customer retention and satisfaction that will result in customers being enthusiastic references, thus increase brand awareness.
• Create strong collaborative partnerships with property operations that work to accomplish their goals while continuing to build brand identity and delivery in day to day operations.
• Consistently communicate with team and drive superior performance.
• Act as support network for all sales people in his/her region, assisting them in meeting and exceeding all goals and objectives.
• Communicate effectively with other regions, Property and In-Market, Meeting operators and customers
Able to negotiate and understand contract language

WHAT YOU WILL NEED

Caesars Entertainment is looking for a seasoned sales manager who will drive Caesars Reno sales process in order to achieve revenue goals in his/her market. This individual must be a creative, high energy, hands on, take charge executive with proven sales skills. Additional characteristics include:

• Proven experience selling hospitality to a diverse set of customers.
• Established customer base
• Extensive experience managing an In-Market sales force working remotely.
• A track record of consistent performance and accountability using multiple sales approaches and managing complex sales into a diverse group of customers.
• Excellent oral, written, verbal communication, interpersonal and presentation skills required.
• BA/BS degree preferred, but not required.
• 2+ years of prior Hotel Meeting Sales Experience preferred
• Neat and professional appearance
• Ability to act quickly and exercise good judgment under pressure/conflict situations
• High volume, fast paced, frequent interruptions
• Must be enthusiastic and efficient and work well with co-workers and management
• Long hours involved, flexible working hours, and available on weekends and holidays
Must be able to travel

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.