NEMT Wheelchair Driver / Transportation Coordinator

Help People. Build a Career. Make a Difference Every Day.

Exceptional Care Transportation LLC is a growing Non-Emergency Medical Transportation (NEMT) company proudly serving the Denver Metro area. We provide safe, reliable, and compassionate transportation for seniors and individuals with mobility challenges traveling to medical appointments, dialysis treatments, rehabilitation centers, hospitals, and assisted living communities.

We're looking for a dependable, compassionate, and professional team member who enjoys helping others and wants to grow with a company committed to exceptional customer service.

If you take pride in providing outstanding service, value safety, and enjoy making a positive difference in people's lives, we'd love to hear from you.

Position Summary

This is a unique hybrid position that combines safe patient transportation with dispatching, scheduling, customer service, and basic administrative support. No two days are exactly the same, making this an excellent opportunity for someone who enjoys variety, problem-solving, and helping others.

Responsibilities

• Safely transport clients to and from medical appointments, dialysis treatments, rehabilitation centers, hospitals, and assisted living communities.
• Provide courteous, compassionate assistance to passengers entering and exiting wheelchair-accessible vehicles.
• Safely secure wheelchairs and mobility devices before transportation.
• Conduct daily pre-trip and post-trip vehicle inspections.
• Keep company vehicles clean, organized, and professional.
• Answer incoming transportation requests and assist with scheduling appointments.
• Communicate professionally with clients, family members, healthcare facilities, and case managers.
• Maintain accurate trip records and required documentation.
• Support dispatch and daily office operations as needed.
• Deliver exceptional customer service on every trip.

Qualifications

Required

• Valid Colorado Driver's License with a clean driving record.
• High School Diploma or GED.
• Excellent customer service and communication skills.
• Reliable, punctual, and professional.
• Strong organizational and time management skills.
• Comfortable using smartphones, email, and basic computer applications.
• Comfortable driving in Colorado winter weather, including snow, ice, and other adverse road conditions.
• Ability to safely operate wheelchair-accessible vehicles while prioritizing passenger safety.
• Ability to assist passengers with mobility challenges.
• Ability to pass a drug test and background check.

Preferred

• Experience in Non-Emergency Medical Transportation (NEMT), healthcare transportation, patient transport, dispatching, medical offices, assisted living, or customer service.
• CPR and First Aid certification (or willingness to obtain).
• Bilingual candidates are encouraged to apply.

What We Offer

• Competitive hourly pay
• Paid training
• Flexible scheduling as our company continues to grow
• Opportunities for advancement and career growth
• Supportive, family-oriented work environment
• Meaningful work helping seniors and individuals with disabilities maintain their independence and access healthcare safely

You'll Be a Great Fit If You...

• Enjoy helping seniors and people with disabilities.
• Take pride in being dependable and punctual.
• Communicate professionally and respectfully with clients and healthcare staff.
• Stay calm under pressure and solve problems independently.
• Enjoy working in a fast-paced, team-oriented environment.
• Believe safety, compassion, and reliability are the foundation of exceptional service.

Why Join Exceptional Care Transportation?

At Exceptional Care Transportation, every ride matters.

We don't just transport passengers—we provide peace of mind, dignity, compassion, and dependable service to individuals who rely on us during some of the most important moments in their lives.

Exceptional customer service, professionalism, and compassion are just as important to us as driving experience.

If you're looking for more than just a driving job and want to grow with a company that's making a real difference in the community, we'd love to meet you.

Apply Today

Please submit:

• Your resume
• Your contact information
• A brief summary of your work experience

Qualified applicants will be contacted for a phone interview.

We look forward to hearing from you!

Pay: $20.00 - $25.00 per hour

Work Location: In person