Network & Cloud Support Engineer | Morning Shift |

We are hiring an IT Specialist - Onsite Islamabad.

• About the Company:The Company is an International Real Estate Builders & Developers

handling U.S. clients and having 150+ employees working over there.Key Responsibilities:
Job Role: IT Specialist

• Job Overview: We are seeking a proactive and technically sound IT Support & Cloud Infrastructure
• Executive to independently manage routine IT operations across our Islamabad oƯices,including the Amaya Site and OSR Site. The candidate will be responsible for end-toend IT support, infrastructure maintenance, cloud administration support, procurement coordination, and day-to-day operational continuity.The ideal candidate should possess strong hands-on experience in Microsoft environments, networking, cloud platforms, endpoint management, and general IT administration, with the ability to work independently and manage multiple responsibilities efficiently.

Responsibilities:

• IT Operations & User Support
• Independently handle routine IT operations for Islamabad offices (including Amaya Site & OSR Site)Provide daily troubleshooting and technical support for:o Laptops and desktop systemso Printers and scannerso Networking equipmento CCTV systemso IP phones and peripheral devices
• -Diagnose and resolve hardware, software, and connectivity issues.
• -Ensure smooth functioning of oƯice IT infrastructure with minimal downtime.
• -Coordinate with vendors and service providers when required
• Microsoft & Cloud Environment Management
• Manage and support Microsoft 365 environment
• Handle user accounts, permissions, and access management via:o Microsoft Entra ID (Azure AD)
• Microsoft Intune
• SharePoint Online
• OneDrive and cloud storage solutions
• Support Google Workspace administration and user management
• Assist in device onboarding, endpoint compliance, and policy management
• through Intune
• Support Microsoft Teams, Outlook, and related collaboration platforms
• Networking, Domains & Infrastructure
• Basic configuration and troubleshooting of:
• Routers
• Switches
• Wi-Fi access points
• Structured cabling
• Monitor and maintain network stability and connectivity across sites
• Handle domain and DNS management activities
• Manage and support Cloudflare configurations, DNS records, and basic security
• settings
• Assist in AWS cloud environment administration and related services
• Coordinate internet and networking-related escalations with ISPs/vendors
• Procurement & Asset Management
• Handle procurement of IT equipment, accessories, and licenses
• Coordinate quotations, vendor communication, and purchase processes
• Maintain IT inventory and asset tracking records
• Manage warranty claims and repair coordination
• Billing & Documentation
• Handle IT-related billing and payment coordination
• Maintain records of invoices, subscriptions, renewals, and IT assets
• Prepare and maintain technical documentation and operational reports
• Required Skills & Qualifications

-Bachelor's degree in Information Technology, Computer Science, or related field
-2–4 years of relevant IT support/infrastructure experience preferred

Strong knowledge of:
o Microsoft 365 Administration
o Microsoft Entra ID (Azure AD)
o Microsoft Intune
o SharePoint Online
o Google Workspace Administration
o Domain and DNS Management
o AWS basic administration and cloud infrastructure familiarity
o Cloudflare management and DNS/security configurations
o Networking fundamentals
o Windows operating systems and troubleshooting
Familiarity with:
o Cloud storage platforms and endpoint/device management
o Email security and domain authentication protocols (SPF, DKIM, DMARC)
o VPNs, remote support tools, and basic cybersecurity practices
-Hands-on experience with printers, CCTV systems, and office IT infrastructure

Preferred Qualifications:
-Microsoft certifications (M365, Azure, Intune, etc.) will be considered a plus
-AWS, Google Workspace, or networking certifications will be an advantage
-Experience working in corporate or multi-site environments preferred

Other Details:

Experience: 4 years
Working Days: Monday to Saturday
Timings: 9AM - 6PM
Location: Islamabad.

Work Location: In person